Samsung DV42H5200EW/A3 Dryer makes loud buzzing noise and won't start unless

[bvon]

Model Number

DV42H5200EW/A3

Brand

Samsung

Age

1-5 years

Samsung DV42H5200EW/A3 Dryer makes loud buzzing noise and won't start unless I manually rotate the drum, then run it for a few seconds with the door open and the tab that tells the dryer the door is closed depressed. Then I can close the door and run a load no problem. I have to do this every time I want to run a load. Any ideas what's going on and how to fix it? Thanks in advance.

 

[Luke Finley]

Take the dryer apart and check all the rollers and idler pulley. Samsung dryers have issues with those. If the rollers don't turn freely and keep spinning after you spin it, replace the roller and the shaft. It will come as one piece but I've seen people try to shortcut it and just replace the roller. Same with the idler pulley. If all the rollers and idler pulley are fine, check inside the blower wheel housing for anything that might be restricting it, socks, dryer sheets etc. If nothing there, you'll have to replace the motor.

 

[Jake]

Yes, Luke is correct. I don't see where the roller shaft comes with the rollers on this model Luke.

Here's the drum rollers(4) for your model(Video Included):
Drum Support Roller & Axle DC97-16782A


Here's the Idler Pulley for your model(Video Included):
Idler Assembly DC93-00634A


Here's the video that shows you how to access the motor, but you don't need to remove the motor, just the front bulkhead to get access to the blower wheel, unplug your dryer first!



Here's the motor for your model, if needed:
DC31-00055G Motor

 

[Luke Finley]

Sorry Jake, Shaft/Axle, its the same. Hard to see from the picture but the white plastic triangle on the roller is attached to is the shaft so its all good.

 

[Jake]

Ok, thanks Luke.

 

[bvon]

Thanks for the direction guys. I'll dig into it and see if I can figure out what's going on. I appreciate the feedback and tips.

 

[Jake]

Ok sounds good, let us know how it goes.

 

[bvon]

I was able to fix the problem thanks to your advice. When I opened her up seemed that two of the 4 rollers didn't spin very well. I replaced all four since I was already in there and the idler pulley assembly which seemed fine but figured if I could avoid a repeat visit why not. So I think it was the two rollers causing the problem but after replacing everything I mentioned we're up and running without the problem I mentioned. Thank you again for your advice and the videos which I found invaluable. Cheers.

 

[Jake]

Excellent, good job.

Thanks for the update!

 

[bvon]

I spoke too soon. It worked fine with nothing in it but with a wet load of clothes it still buzzes and won't move until we manually rotate the drum with the door open and the door button pressed, then close the door and turn it on. Ratz. I thought it was fixed. So am I looking at a new motor then?

 

[Jake]

Yes, then its the motor that you will need to fix it.

 

[bvon]

I finally replaced the motor and things are working well. Seems that was the problem all along. Again, couldn't have done it without the great advice and direction from Jake.