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Samsung Induction Range NE58H9970WS/AC left side keeps turning off after 5 seconds.

Miyata1k

Premium Member
Joined
May 12, 2021
Messages
4
Location
Calgary
Model Number
NE58H9970WS/AC
Brand
Samsung
Age
1-5 years
The left two medium induction burners keep turning off after 5 seconds of being switched on. Right sided large and smaller burners work with no issue. I opened it all up, and troubleshooted following,
- tried fault code, but only receive -dE- message, no fault code.
- both ceramic fuses are fine
- cooktop 2 fans were but dirty, cleaned them, and tested with 9V battery, operated fine
- no visible damage to control boards under glass top, but dusty, cleaned up with electronics compressed air
Put it back together and tested without the back cover on. Viola everything worked fine. Put the back cover on, slide it into place and once again left two burners are not working (turn off after 5 seconds).
Pls help if you have encountered this problem, clearly they ‘CAN’ be work but refuse to work for some reason. Appreciate any help. Thank you.
 

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