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Samsung Range NE59J7630 complete display dead after using self clean

zzyzx2

Member
Joined
Jan 16, 2021
Messages
1
Location
Canada
Model Number
NE59J7630
Brand
Samsung
Age
1-5 years
We were using the self clean and showed 3 hours or something like that. After that time I checked on it and the display was blank and the stove hot as hell, including the stovetop and even the top area where the dials are was warm/hot. I went downstairs and turned the breaker off until the next day. Pushing the button on top to "reset" didnt work, neither did trying the breaker again the stovetop itself still functions though. The oven is still locked from the self clean setting. I can only assume the control board is shot, but any other info or solutions would be appreciated.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,692
Location
McMullen Valley, Arizona
Hi,

NE59J7630 is just a partial model number, we would need the complete model number.

Read it from the tag on the machine, or take a photo of the model number tag and upload it here.

Jake
 
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