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FIXED Samsung Range NE59K3310SS - Oven not staying on set preheated temperature

ldrinks

Premium Member
Joined
Aug 6, 2021
Messages
8
Location
Tennessee
Model Number
NE59K3310SS
Brand
Samsung
Age
1-5 years
Over the course of a month or so, I've noticed that even with adequate cooking times and temperatures that our food isn't getting done. I set the oven to 400, for example, and the temperature will reach 400 (or so it says) and then start to drop. We have replaced the temperature sensor probe thinking that would fix it and it hasn't. Any help would be greatly appreciated because samsung.com didn't help at all.
 

Jake

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Messages
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McMullen Valley, Arizona
Yes, usually when that happens on this Samsung model the problem is the oven control board is starting to fail.

Here's the oven control board for your model:
samsung-assy-pcb-eeprom-de94-03595a-ap6038856_01_l.jpg


Jake
 

Jake

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Ok, sounds good, let us know how it goes.

Remember to unplug the range from the wall outlet first before replacing it.

I couldn't locate a video that shows you how to replace it on your model, but normally you would pull the range out from the wall, then unplug it from the wall outlet, then remove the back access panel and then you should see it mounted in with screws.

Take a photo of the electrical connectors before you remove them from the old board, so you can put them on the new board the exact same way.

Jake
 

Jake

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That's very odd, because the only two parts that control the temperature is the oven sensor, which you already replaced too, and the control board.

So I'm puzzled to why its not fixed. You may want to contact Samsung at 800-726-7864 to come out and see what's going on.

Jake
 

ldrinks

Premium Member
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Messages
8
Location
Tennessee
Nailed it! Hate we bought an expensive control board now.
 

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Jake

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Does the oven actually reach 400F when you set it to 400F?
That's what I was thinking, I've never seen a bad bake element even come close, much less heat at all with a bad bake element, have you Robert?

Usually when the bake element is bad, it will not even heat at all!

Here's the bottom BAKE element for your model:
samsung-heater-bake-a5-dg47-00038b-ap5623199_01_m.jpg


Jake
 

Jake

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Yes, but the display can say 400 and not even be near that, that's why its always good to get a oven thermometer to always verify what temperature its getting to and not go by the temperature in the display.

You can get a $6 oven thermometer at Walmart, Target, any store basically.

Jake
 

ldrinks

Premium Member
Joined
Aug 6, 2021
Messages
8
Location
Tennessee
Yes, but the display can say 400 and not even be near that, that's why its always good to get a oven thermometer to always verify what temperature its getting to and not go by the temperature in the display.

You can get a $6 oven thermometer at Walmart, Target, any store basically.

Jake
I will be doing that! Thank you!
 

Robert4

Premium Member
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Jun 5, 2021
Messages
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Location
Houston, TX
That's what I was thinking, I've never seen a bad bake element even come close, much less heat at all with a bad bake element, have you Robert?
Nope, I've never seen a bad bake element that could reach anywhere near 400F. It's also pretty soon for bake element to good bad on a range that's less than 5 years old, but it can happen.

Good luck!

Jake, is there any reason why manufacturers switched to hidden bake elements?
 
Last edited:

Jake

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Jake, is there any reason why manufacturers switched to hidden bake elements?
If there is I don't know why, Rick may know.:)

Jake
 

paulhl

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Jul 3, 2021
Messages
88
Location
Flemington NJ
High school educated engineers. I remember when Thermador went that route. You see some of the flimsy ribbon elements being used now? At least the Wolf ranges are front accessible, the oven diagnostics can be tested from the display.
 

Jake

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High school educated engineers
LOL, Looks like they come up from Jr. High engineers, God help us if they go to College engineers!

rotf.gif


Jake
 
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