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Samsung Refrigerator RF28HFEDTSR - bottom freezer, ice maker not working

MartyPS

Member
Joined
Mar 3, 2021
Messages
1
Location
Palm Springs, CA
Model Number
RF28HFEDTSR
Brand
Samsung
Age
1-5 years
After a power outage, top ice maker works fine, bottom ice maker does not make ice. (before outage, was bottom ice maker was fine.). I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. confirmation Chime bell at end. YET, No ice produced. Any ideas?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,689
Location
McMullen Valley, Arizona
Hi,

Does the ice maker have ice in the tray or is it dry?

If dry, I'd first check your ice maker fill tube to make sure its not frozen. When you click the link to the ice maker fill tube heater below, you will see a HOW TO access video to remove it and check for ice blockage.

Here's the ice maker fill tube heater:
DA47-00192E Icemaker Fill Tube Heater


If the ice maker tray is getting water and its turning to ice but not dumping the ice, the problem is the ice maker.

Here's the freezer ice maker for your model:
DA97-07603B Ice Maker Assembly


Jake
 
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