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Samsung Refrigerator RFG298HDRS/XAA-0 Filter head freezing. No water

Brianswensen

Premium Member
Joined
May 8, 2016
Messages
95
Location
California
Model Number
RFG298HDRS/XAA-0
Brand
Samsung
Age
1-5 years
I'm working on a Samsung fridge that won't dispense water. I discovered there was ice in the filter head where the filter hooks in. I defrosted the filter head, put in a new filter and it worked for a while, but the problem came back after a few days.

Next I replaced the whole water filter housing (DA97-11435A). This also comes with a new filter. After a few days, same thing. Water wouldn't dispense and the filter froze into the filter head. I'm not too sure where to go next. It doesn't seem like it's a leak from anywhere but the filter head area because there is no water under the filter, just in the filter head where the filter connects. Thanks for your help!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
121,870
Location
McMullen Valley, Arizona
That's a new one on me too, never seen that happen before. Use your Laser thermometer and take the temperature at the water filter head, sounds like its below 32 degrees.

Jake
 
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