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Samsung Refrigerator RH22H9010SR Stopped Dispensing Water With Filter In Place

mckinneyr

Premium Member
Joined
Apr 22, 2022
Messages
5
Location
Virginia
Model Number
RH22H9010SR
Brand
Samsung
Age
6-10 years
Good Afternoon,

This morning, our Samsung fridge decided to stop dispensing water from the water dispenser (again).
The dispenser has been working fine since we bought the fridge brand new from Home Depot in 2016. Then about 3-4 months ago, the water dispenser stopped working. If I remove the filter, the fridge dispenses water just fine. Insert the filter, no water comes out. The first time this happened, it was a couple of days before the water dispenser would work again with the filter in place (we did nothing, it just started working again). The fridge worked for a couple of months just fine until this morning when the water stream pressure slowly dropped until there was no more water coming out. I took the filter out and water flows just fine. Put the filter in, no water.

We have been using generic Home Depot water filters for the last 6 years with no issues until earlier this year.

I have searched the forums and have seen a couple of fixes but nothing specific to our Samsung Fridge.

Any and all help is greatly appreciated.

Thanks
Ryan
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,231
Location
Redmond, Oregon
Hi Ryan,

Order a OEM Samsung water filter and see if it works. Home Depot generic might of had a bad batch of them come out.

Here's the OEM Samsung water filter for your model:
Samsung DA29-00020B Water Filter


Jake
 

mckinneyr

Premium Member
Joined
Apr 22, 2022
Messages
5
Location
Virginia
Jake,

I will go get the OEM filter and give it a try.

what would cause the generic filter to fail?

Thanks!
Ryan
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,231
Location
Redmond, Oregon
what would cause the generic filter to fail?
Sometimes quality control says it passes, but then does not when you install it.

OEM is always must better than generic anyways.:)

I always use the OEM water filter in my refrigerator and never had any issues whatsoever and my refrigerator is 8 years old.

Jake
 

mckinneyr

Premium Member
Joined
Apr 22, 2022
Messages
5
Location
Virginia
Jake,

I got the OEM water filter installed but no dice. Water came out very slowly for about 5 seconds then stopped. I kept the dispenser pressed for about 20 seconds as well but nothing came out. I did this a couple of times to see if "something" was stuck.

what would be my next option?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,231
Location
Redmond, Oregon
Ok, then the problem has to be the water filter case assembly.

Here's the water filter case assembly for your model:

Our tech @bigbuck post the instructions here:

Jake
 

mckinneyr

Premium Member
Joined
Apr 22, 2022
Messages
5
Location
Virginia
I will get the part ordered soonest.

What might have caused the water filter case assembly to fail? The generic water filters?

would not changing filters out every 6 months cause the piece to fail?

Thanks for all your help!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,231
Location
Redmond, Oregon
What might have caused the water filter case assembly to fail? The generic water filters?
Possibly yes.

would not changing filters out every 6 months cause the piece to fail?
Not likely, some people replace them once a year which is fine to do, if you live in a area with good water quality.

Jake
 

mckinneyr

Premium Member
Joined
Apr 22, 2022
Messages
5
Location
Virginia
thanks for the information Jake.

I take it putting the water filter case assembly back in the fridge is the opposite of taking it out? I only saw removal in the instructions.

Thanks
Ryan
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,231
Location
Redmond, Oregon
Yes Ryan, it goes in the same way you take it out.

Jake
 
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