Samsung Refrigerator RS2530BSH/XAA not freezing

[Alex41808]

Model Number

RS2530BSH

Brand

Samsung

Age

6-10 years

Good evening,

I have a Samsung Side x Side that won’t freeze. The inside of the freezer is cold and it will get the food cold but not freezing. I tried unplugging it and plugging it back In and it still doesn’t freeze. The fridge part works to get food cold it’s just the freezer that I’m having issues with. Is that something that you can help me with??

 

[Jake]

Take everything out of the freezer and remove the back panel inside the freezer and take a photo of your freezer evaporator coil with your phone and upload it here, so we can see the frost pattern on it, also make sure the freezer evaporator fan motor is running.

Here's the service manual for your model: https://drive.google.com/file/d/0Bz...=sharing&resourcekey=0-qrYPzfJKgt6YR_YKL9YI0w

Page 44 tells you how to remove the back panel inside the freezer.

Jake