Samsung Refrigerator RS265TDRS - Need help with ice dispenser auger motor that won’t stop spinning!

[Kimfromcolorado]

Model Number

RS265TDRS

Brand

Samsung

Age

6-10 years

Hi! I’m desperate for any ideas as to what is wrong with my ice dispenser. I got ice one day and the motor that triggers the dispenser never stopped spinning! I’ve had two appliance techs out and neither fixed it. The last said I needed to order an entire new auger motor/ice maker assembly. So I just got the new part and once connected this auger motor started spinning constantly as well! So I know it must be something in the freezer or connection on the freezer side. Any ideas where to find the source of the problem or fix it? It’s a Samsung RS265TDRS.

 

[rickgburton]

Check the ice dispenser switch in the dispenser for continuity. It's probably just stuck. Try pushing the lever a few times. If you put your ear down by the lever you can hear the microswitch "click". If you don't hear the click, replace the switch. There's two switches so listen for the ice switch

Samsung 3405-001117 Dispenser Switch (AP5962465) - AppliancePartsPros.com

Dispenser switch 3405-001117 / AP5962465 made by Samsung

click.linksynergy.com

 

[Kimfromcolorado]

Thank you! I will order one and try that next!

 

[rickgburton]

Check it first before you order one. Otherwise you're just replacing parts hoping one will fix it. That way gets expensive fast.

 

[Kimfromcolorado]

So it does click when punching the dispenser paddle…does that mean it’s not this part?

 

[rickgburton]

does that mean it’s not this part?

No, check the switch for continuity with a DMM.