- Model Number
- 6-10 years
Hi! I’m desperate for any ideas as to what is wrong with my ice dispenser. I got ice one day and the motor that triggers the dispenser never stopped spinning! I’ve had two appliance techs out and neither fixed it. The last said I needed to order an entire new auger motor/ice maker assembly. So I just got the new part and once connected this auger motor started spinning constantly as well! So I know it must be something in the freezer or connection on the freezer side. Any ideas where to find the source of the problem or fix it? It’s a Samsung RS265TDRS.