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Samsung RF23J9011SR/AA-0008 Refrigerator section temperature is dropping below zero and freezing food

myhomeappliances12

Premium Member
Joined
Jan 15, 2019
Messages
2
Location
Canada
Model Number
RF23J9011SR/A
Brand
Samsung
Age
1-5 years
Hello, two year old fridge and in bottom right door of 4 door french style the temperature is dropping below zero and freezing food. I have an error code of 31 C. The left and right upper fridge is fine as is the freezer on bottom left. I cannot find anything on the web to help. Prior to reaching out to Samsung i am seeking the experts to help me. Thanks in advance. C
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
40,247
Location
Murray, Utah 84107, United States
Last edited:

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
40,247
Location
Murray, Utah 84107, United States
, can i just replace the sensor,
Sure, what sensor do you want to replace and I'll give you a link. It probably won't fix the problem but you'll have a new sensor...lol
Do you know what the 31 C error code is?
31 C or E - One of these error codes is displayed in case of a feedback signal line contact error, a motor wire separation or a motor error when the fan motor starts to run.
 
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