FIXED Samsung RF263BEAESR Refrigerator Freezing Food

Jbrait10

Premium Member
Joined
Aug 22, 2019
Messages
3
Location
SAN Antonio
Model Number
RF263BEAESR
Brand
Samsung
Age
6-10 years
So this has been happening for about a week.

I have ordered and changed the thermostat in the back of the refrigerator:

On the touch screen I have the temp set to it’s warmest of 44 but my own thermostat inside tells me the fridge is down at 20. The temp reading on the touchscreen says the fridge is at 44, which I know it’s not.

I’ve checked to see if the auto damper is staying open in the cool tray, it is not.

I’ve checked all the basic things I can think (cleaned coils a week ago, they were dirty, checked seals....).

The fan is definitely not running all the time, it’s turned off but comes on if I press power cool.

Is there another thermostat?

Any help would be so appreciated!

Thanks

James
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
101,444
Location
McMullen Valley, Arizona
Hi James,

Here's the refrigerator sensor for your model:
DA32-00011C Sensor


Another member had this same problem and theirs uses the exact same sensor:

Here's another member that sensor also fixed it for theirs:

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
101,444
Location
McMullen Valley, Arizona
Sounds good James, yes let us know how it goes.:)

Jake
 

Jbrait10

Premium Member
Joined
Aug 22, 2019
Messages
3
Location
SAN Antonio
Jake, absolutely great! Part arrived quickly and fitted it yesterday. It works!

Thanks so much, saved me an expensive visit from a tech.

James
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
101,444
Location
McMullen Valley, Arizona
Excellent James, glad to hear the new refrigerator sensor fixed it. (y)

Thanks for the update!

Jake
 
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