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Samsung RF28HFEDTSR/AA will not exit demo mode.

chirz

Premium Member
Joined
Jul 17, 2022
Messages
2
Location
Baltimore
Model Number
RF28HFEDTSR/AA
Brand
Samsung
Age
6-10 years
I had the water gathering in the crisper area so I took the back panel off to discover I need to simply clean the drain hose. To work on the fridge I held two buttons to put it in demo/shop mode. I did everything and went to exit shop mode but no what matter button combinations I try it will not exit shop mode. So my fridge has been stuck in this mode for about a day and I am simply at wits end. I feel like I am overlooking some simple thing, and a google search just returns the same results over and over like no one has ever had this problem before.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon

chirz

Premium Member
Joined
Jul 17, 2022
Messages
2
Location
Baltimore
I have already tried a hard reset. Tried 5 minutes, 10 minutes, and like 18 hours.

It’s called cooling off mode, it’s the same thing.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
Ok, I don't know what else could be causing it, I've not run into this problem as of yet, hopefully another tech. that has can shed some light on it for us.

Jake
 
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