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FIXED Samsung Waterwall Dishwasher (DW80J7550US and others): How to fix Waterwall Problems, C7/E7 Error Code, Dirty Dishes on Bottom Rack

thank you @chrispitude and happy you fixed your dishwasher.

the observation is curious. the motor vane connectors are keyed (they can only go in a certain way) how does polarity get flipped please? guessing the motor was rebuilt and polarty was flipped?

i am tempted to try swapping the wires around in my situation, but i have a brand new motor....

regards..

Hi RootShell. The polarity being switched won't be your problem. Chris ran into that problem after taking his motor apart and putting it back together. In your case, I would suggest swapping out a new vane itself; I've run into one vane that threw an E7 error every time until it was replaced.
 
Hi RootShell. The polarity being switched won't be your problem. Chris ran into that problem after taking his motor apart and putting it back together. In your case, I would suggest swapping out a new vane itself; I've run into one vane that threw an E7 error every time until it was replaced.

thank u so much @the.dish.king for the reply. i think that was one of the things the samsung tech swapped out early on along with the vane motor. :( the water wall, vane motor, logic board and wiring harness were all swapped out.

was thinking even with the water wall off, the trolley should bounce from back to front and then back until system errors out cause system cannot detect the magnet from the hall switch?

guessing here for some reason the electronics does not sense when the load goes up when the trolley hits the front, thus switching polarity and direction of travel to the back?

no wonder this dishwasher received so many negative reviews....
 
I confirmed that the motor was operating in reverse because of the following:

  • When starting a cycle with the vane all the way back (sensor triggered by magnet), the motor incorrectly move the vane backward instead of forward.
  • When starting a cycle with the vane at some other position (sensor not triggered by magnet), the motor incorrectly moved the vane forward instead of backward toward the home position, and kept going at the front because it was waiting for the sensor to be triggered.

The vane motor is a bipolar stepper motor. There are four wires total, a pair of wires for each opposing-coil set. For such motors, you can reverse the motor direction by swapping the pins in the pair for one of the coil sets.

Using a multimeter in resistance mode, I found that the pairs were black/white (adjacent positions) and black/red (adjacent positions). (Other combinations were infinite resistance.) I swapped the order of the adjacent black/red wire pins on the motor-side harness connector:

View attachment 57629

I put everything together, then tested it:

  • When starting a cycle with the vane all the way back (sensor triggered by magnet), the motor correctly moved the vane forward.
  • When starting a cycle with the vane at some other position (sensor not triggered by magnet), the motor correctly moved the vane backward to return to the home position.
We then loaded it with dirty dishes and started a cycle. Everything worked perfectly, no bad noises, and no smoke!
Thanks for the great tip! I’m convinced this is my issue, but am having a problem switching the pins. Do they simply pull out? I’ve been trying to pull them out and I’m afraid all I’m doing is messing up where the wires are crimped inside the white harness connector.

I took the motor apart and found the white gear was sheared off, so I epoxied it back together and when I put it all back together, the water van moved to the front of the dishwasher and I heard a “click, click, click…” noise for several seconds, so it sounds like it is trying to continue moving forward. Your fix sounds right (switching the wires), but I’m afraid I’m going to damage the connector if I continue trying to pull the wires out.

Help?!?! … and thanks for the great tips!
 
thank you @chrispitude and happy you fixed your dishwasher.

the observation is curious. the motor vane connectors are keyed (they can only go in a certain way) how does polarity get flipped please? guessing the motor was rebuilt and polarty was flipped?

i am tempted to try swapping the wires around in my situation, but i have a brand new motor....

In my case, I think I swapped the motor polarity during the rebuild.

If you manually position your vane in the middle then start a new cycle, does it move toward the front (door) or back toward the home position? If it moves toward the back, then your motor polarity is correct.

If it moves toward the front, you could try swapping the polarity. There is a tab on the metal terminals that holds them in the connector. Do a YouTube search for "how to remove terminals from connector" to get an idea of how they work. You will need to use a paperclip or flathead jeweler's screwdriver to depress it so the terminal slides out the back of the connector. There's not much slack to work with and it takes some work, but it's possible.
 
OMG…it works!!! I watched the video and epoxied the motor, but obviously did something wrong because the waterwall worked but stopped at the door and tried to keep going. Taking the tip about switching the polarity in the connector, I watched a video on how to switch the pins and…IT NOW WORKS PERFECTLY!!! So, for the less than $10 I spent on the epoxy and the help from you, I now have a functioning 5-year-old dishwasher again! Thank you so much!!!
 
OMG…it works!!! I watched the video and epoxied the motor, but obviously did something wrong because the waterwall worked but stopped at the door and tried to keep going. Taking the tip about switching the polarity in the connector, I watched a video on how to switch the pins and…IT NOW WORKS PERFECTLY!!! So, for the less than $10 I spent on the epoxy and the help from you, I now have a functioning 5-year-old dishwasher again! Thank you so much!!!
That's great to hear, enjoy your working dishwasher!!

(Ours is still going - fingers crossed!)
 
Method 1:
If you want to remove just the motor you need to unscrew the two screws holding it in place. Since there are three rubber hoses blocking your way you will have to remove those first. I would do that by first going in through the rear access panel and using plyers to squeeze and lower the metal clips holding the hoses in place, then pulling the rubber hoses down and off of the plastic tubes they're attached to. While you're back there detach the 4-wire connector leading to the motor you'll soon be replacing. Then carefully lay the dishwasher flat on the back and go in through the access panel on the bottom of the unit. The three black hoses will be attached to three plastic tubes on this end as well. Remove the hoses from these tubes the same way you did on the other side and lay them aside, keeping track of which one goes with which tube. Not sure it's that critical you match them up perfectly, but each has been playing its part effectively up until now so no good reason to change them up. At this point you'll have better access to the motor and should be able to unscrew the two screws holding it in place. You should be able to just pull the old motor out and either repair it or swap in a replacement for it. Note that when inserting the replacement there's a good chance it won't align properly (you'll see the shaft has a slit removed to allow it to turn the mechanism it attaches to). To resolve this apply pressure to the motor to push its shaft into the hole, while having a helper move the waterwall along its path until it causes the shaft and the mechanism to line up and the motor slip in. Tighten the screws, reattach the rubber tubes (from both ends), snap the connector for the new motor into place, and you should be done with the replacement. See below for a discussion on replacement VS repair of the motor:

Method 2:
This is slightly more involved and how I ended up doing it based on a Youtube video I watched, but not horrible. Basically, instead of removing the motor from the plastic assembly it is attached to this method removes the entire plastic assembly from the dishwasher first and then you would replace/service the motor. Why would you want to do all that extra work when Method 1 should be sufficient? Economics are one consideration. If you've decided you want to replace the motor rather than repair it then a new motor will run you ~$100, while a replacement motor, sensor, and the plastic assembly they both attach to won't cost you that much more money and it's all put together for you for a more complete repair. But let's just get into it...
For this method you start by going in through the rear access panel. You first remove the rubber hoses from the plastic tubes as you would in method 1 and then you unscrew the plastic fasteners from where the tubes extend up into the body of the dishwasher. This is easily done by twisting them part of a turn to get them to release, but the direction you turn them is the opposite you would expect to free them.
With the hoses detached from the tubes you'll now be able to reach the motor and note that the plastic assembly its connected to also has a plastic fastener ring, only much larger and on much tighter. This one should loosen counter-clockwise, unlike the smaller ones. You may be able to get it off by pushing a flathead screwdriver against the grooves around the edges or perhaps you have a fancy tool that lets you twist such objects. Once that is removed/free be sure to unsnap both the wiring connection to both the motor and the sensor.
Now go inside of the dishwasher, remove the trays, use a small flathead screwdriver to snap a pair of rubber covers off of the top of the plastic assembly with the waterwall jets in the rear of the unit. These can be tricky to see at first, but if you look closely you'll see them. Once they're snapped off unscrew the two screws underneath. In lifting up the piece you just unscrewed you'll noticed that it's attached to a metal guide that extends to the front of the dishwasher and at that point is only attached by a rubber snap that is easy to pull it away from.
With that assembly out of the way you'll still have a plastic tube extending up along the rear wall of the dishwasher, all the way to the top. This is held in place by small metal clips on the top and rear of the dishwasher that you can push to the side with a screwdriver, while pulling the plastic tube away from them, finally lifting it out of the unit.
With that piece removed the last remaining hunk of plastic in the rear of the dishwasher is the assembly the motor and sensor are attached to and will lift right out.
When reassembling you can mostly just reverse these steps, but I'd suggest saving the steps that involve reattaching stuff to the inside of the washing area of the dishwasher for last, securing the plastic assembly with the motor on it and locking it in place first. It's also important that the plastic fasteners are reattached snugly. The smaller three shouldn't need to be tightened more than by hand, but for the larger one that fits around the motor you're going to want to give that one a little more force, otherwise it will pop right off during dishwasher operation, you'll get an LC (leak) error, and you'll find yourself having to go in through the bottom access panel again to fix that. My suggestion for tightening the larger of the plastic fasteners is to attempt it through the bottom access panel (removing rubber hoses if necessary for leverage). Shine a flashlight at it and ensure that the plastic locks are turned far enough clockwise that it's going to stay in place and won't pop back off with minimal force.

Repair VS Replace Motor Considerations:
There's a Youtube video posted by Matt Rampone in which he walks you through the process of repairing the Waterwall Vane motor: It's a simple AC motor, but designed with a very weak piece of plastic in it that's likely to break over time, causing the motor to lose strength or fail completely. It's not clear whether this design flaw has been corrected so if you replace the motor it's not unreasonable to imagine the new one could fail again in another few years. If you don't mind tearing your dishwasher apart every few years and swapping out motors then simply swapping in a new motor is fine; however, Matt's repair suggestion should lead to a more durable, longer-lasting motor if you're not scared of attempting what he does. And if you screw up along the way, ruining your already-broken motor further it's not like you're out anything more than you would have had you just replaced it. I'm not going to go through his full repair procedure here, but in a nutshell, he disassembles the motor, uses epoxy to repair the weak piece of plastic, and also uses epoxy to permanently affix it to the permanent magnet inside of the motor, which should greatly reduce the chance of it failing in the future. The only real risk I can see to his method would be if it made the motor too strong, to the point where a future failed sensor/magnet in your dishwasher caused it to tear the belt when if it continued to drive it past its end-point. The other warning I'll give is that Matt follows what I've called Method 2 of removing the motor from the dishwasher, which does introduce the minor leak/error code LC risk I described earlier.

I personally tried to follow along with his example, somehow reversed the polarity of the motor due to not taking my time, tried to disassemble it again to resolve that, ended up stripping a screw hole in the plastic assembly it attaches to, and opted to replace the full assembly with motor and sensor (method 2 above) instead of attempting further repair on the motor.

Final thoughts:
What a poorly designed and documented feature by Samsung. The Waterwall concept sounds neat, but it's unfortunate that there are three separate components (that all would be expected to degrade over time) and any one of them failing make the bottom row and utensil racks of the dishwater largely useless. Then to further frustrate matters, if the sensor or magnet fail, both presumably would put more wear and tear on the motor (when it doesn't stop at the home position), causing it to fail sooner too. If you're having a problem with waterwall operation it might not be the worst idea to just replace all 3 pieces at the same time, while you're already working on it anyway.
So it sounds like my vane motor is bad. Makes a screeching noise whenever it turns. I have replaced it with 2 different new motors and they all make the same noise. I am almost 100% positive it is the motor because I have tried it with everything else still detached and as soon as it starts moving the screeching noise starts. Any suggestions? Bought the new motors from Amazon but they are showing the exact same model number
 
I am a homeowner and not a repair professional, but that sounds like bad motors to me too.

Perhaps it's worth purchasing a motor from a reputable parts vendor (perhaps from the company kind enough to host these forums)? That should rule out counterfeit/look-alike parts and whatnot.
 
Hello, everyone. This is a fantastic forum with great information! I have a Samsung Waterwall dishwasher model DW80M9960US/AA which recently had its waterwall motor die. Following directions on this thread I ordered a replacement and swapped out the bad motor. The waterwall unit now works as expected...however somewhere along the line I messed up something else. Now, about half way through a cycle I get the dreaded LC error code. When watching the bottom of the unit from the left side panel during a cycle, I can see that water for some reason drains from the front left of the unit through a plastic channel and into the base depression where the leak sensor sits. I didn't even touch the front of this dishwasher, so no idea why this started happening now although I do have one clue. When I first started taking things apart so that I could put the unit on its side, I found two small black rubber "bullets" (for lack of a better term) about half an inch long sitting at the bottom of the dishwasher. I thought they might be "bumpers" for when the waterwall moves to the back of the unit, but putting them on the plastic tines at the back just sees them get blown off during a cycle. Looking at them more closely, they could also be plugs, but I have no idea where they go. If they are plugs that could definitely explain a lot.

Any thoughts on (a) why the leak from the front left underside of the unit, or (b) where those black rubber "bullets" should be fitted?

Thank you for any information you might be able to provide!!
 
Hello, everyone. This is a fantastic forum with great information! I have a Samsung Waterwall dishwasher model DW80M9960US/AA which recently had its waterwall motor die. Following directions on this thread I ordered a replacement and swapped out the bad motor. The waterwall unit now works as expected...however somewhere along the line I messed up something else. Now, about half way through a cycle I get the dreaded LC error code. When watching the bottom of the unit from the left side panel during a cycle, I can see that water for some reason drains from the front left of the unit through a plastic channel and into the base depression where the leak sensor sits. I didn't even touch the front of this dishwasher, so no idea why this started happening now although I do have one clue. When I first started taking things apart so that I could put the unit on its side, I found two small black rubber "bullets" (for lack of a better term) about half an inch long sitting at the bottom of the dishwasher. I thought they might be "bumpers" for when the waterwall moves to the back of the unit, but putting them on the plastic tines at the back just sees them get blown off during a cycle. Looking at them more closely, they could also be plugs, but I have no idea where they go. If they are plugs that could definitely explain a lot.

Any thoughts on (a) why the leak from the front left underside of the unit, or (b) where those black rubber "bullets" should be fitted?

Thank you for any information you might be able to provide!!
Hi dmelczer,

Funny enough, just this week I ran into a Waterwall that was tripping the LC error in exactly the same way you describe; water was coming from the channel at the front of the dishwasher down to the moisture sensor. I was perplexed. However, I noticed by feeling the top of the dishwasher that when the water was spraying at the reflector, that the reflector wasn't moving back and forth. Instead, it was hanging out by the door and not moving back. This caused too much water to be sprayed directly onto the door, and a slow leak. My assumption was that the vane motor was broken; that it didn't have the power to move the reflector back when there was water pressure. I took the motor apart and this was the case. The magnet piece was indeed broken, but still hanging on enough to not trip an E7 at the beginning of the cycle.

You say you ordered a new motor. Is it new, or is it from eBay? You may want to dig into the motor as this post describes to see if that's your problem. I like to turn on a movie and go to town on it with channel lock pliers. :p
 
Interesting, dish king...thank you for the quick response!

The part was a new OEM motor, so it would be really strange if it didn't have sufficient power to move the vane while spraying... My thought is that if it isn't moving back, then when the leak sensor gets triggered the vane should be located toward the front of the unit. Do you think this would be a correct assumption?

Also, I will say that this is not a slow leak at all...what is happening is that midway through the cycle (I've seen it with 1:40 minutes left on an auto cycle and also with 1:22 minutes left) everything is bone dry until a gush of water comes down that channel for no reason I can discern. The leak sensor triggers and the flow just stops. Really just downright bizarre...almost like water is being pumped down this channel.
 
OK! I have also seen this too. Check the water jets for buildup or a foreign object that would be causing the water to shoot incorrectly. If the water sprays and misses the reflector, water will hit the door, causing a fast leak. The timing might line up with when the reflector first moves to the end - up until that point the top sprayer is working. You can check this by waiting for the water to come, and quickly open the door to see where the reflector is. If that's the case, then I would take the jet piece off and really give it a good cleaning.

You could also check the level of the unit to make sure you're on flat ground.
 
I'll definitely check the water jets for buildup when I get home a little bit later this afternoon. Thinking about it, as far as "flat ground" is concerned, I do know it is level left-to-right, but not entirely certain about front-to-back. I'll check that as well, although from what I recall I think it looks pretty much level.

I really appreciate the quick responses!
 
Okay, so there is no buildup on the jets for certain. Water is flowing very freely. The unit is just about as level as it can be front-to-back, if anything a *very* slight tilt to the rear. Waiting for it to fail to see the position of the waterwall vane when it does. Will post back when I find out.

Also, these are the rubber "bullets" that I found in the basin of the dishwasher when I first took it apart. Does anyone know if these are dishwasher parts or are from something else?

Thanks again, everyone!
 

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Okay, so here are the discoveries for this evening...

With the top and bottom rack physically removed from the unit (only middle rack installed)...a full cycle ran with no leaks.

With the bottom rack physically installed but no middle or top racks installed...we get the leak.

When the leak happens, the waterwall position is about 2/3 of the way to toward the front of the unit.

Is it possible that the rubber door seal is worn after only 3 years and needs to be replaced?
 
Well, based on a few people indicating that water was probably missing the waterwall vane on occasion and hitting the door and leaking out, I decided to replace the seal on the tub/door interface. This seems to have actually been the problem resulting in leaks from the front left corner. Since the seal was replaced, I've run 4 full cycles without any leaking at all.

I just wanted to take a moment to thank everyone who responded, especially the.dish.king and Robert4. This is a fantastic community, and I really appreciate the quick and thoughtful responses!

I still don't know where those two plugs/bumpers go, but I don't think they are part of the dishwasher itself...if I ever figure it out I'll post up here again.

Thank you again!
 
That's great! It's still pretty odd that it stopped leaking when you removed the bottom rack though.

Could those plugs be a part of the door or the kickplate?
 
I doubt the kickplate...I found them actually inside the tub after a cycle. The inside of the door is a possibility, although I think I've been over everything about 4 times and I can't figure out where they might come from...
 
Hm, maybe then it's a part of the dishwasher rack or roller? They kind of look like the 4 screws on either side of the bottom rack here:
1638828218674.png

That's my best guess. They don't list those screws separately, so I couldn't find any pictures.
 
I've wasted more time than I'd like to admit troubleshooting this problem, but in doing so have developed a pretty good sense of how to attack it so thought I would share my findings with others.

Here are the things you might notice if you are having a problem with the functionality of the Waterwall bar:
  • If you run a pot through on the top rack it comes out clean, but running the same pot through on the lower rack it comes out nearly as dirty as when it went in (as if no water was shot up into them from below).
  • You either see error code C7/E7 or can recall it by holding the Normal and Lower buttons on the dishwasher for 7 seconds (this brings up the last error code captured on the display).
  • You hear three dings about 20-30 seconds after starting the dishwasher.
If you're having these problems on a brand new dishwasher there are a list of things that could have went wrong during assembly, but I'm going to skip those since Samsung support should be capable of guiding you through those. If you're having these problems on a dishwasher that previously worked properly then this guide is for you.

How the Waterwall system is supposed to work:
When you start any cycle on the dishwasher the very first thing it does is verifies that the waterwall arm is functioning as it should and is free of obstructions by driving it all the way to the front of the dishwasher, all the way to the back (at which point a magnet in the waterwall arm is detected by a sensor under the floor of the dishwasher), and then repeats that cycle one more time. If this cycle fails for some reason the dishwasher registers error code C7 or E7 and disables the use of the waterwall arm for the whole wash cycle.

If this happens you will still get some cleaning on the lower rack since some water will still shoot out of the lower jets towards the waterwall, but since it's stationary it will only hit a small area on the lower rack above where the waterwall bar sits. In this case your problems could be that the waterwall vane motor is weak, the sensor located next to the motor (that detects the magnet in the waterwall arm), or the magnet in the waterwall arm itself has become too weak to set off the sensor. In fact, it could be more than one of the.

How to diagnose which part is to blame:
  1. Take a flathead screwdriver or a butter knife and stick it into the slot in the dishwasher door where the latch normally sits (this is how the dishwasher detects when the door is closed).
  2. Select a cycle on the dishwasher, press the Start button on the dishwasher, and then apply pressure against the screwdriver or butter knife in such a way as to activate the door closed sensor. You'll know you got this right when the blue light on the front of the door lights up and the wash time disappears from the display on the top of the door. Hold it steady as you watch the dishwasher operate.
  3. As soon as the cycle starts the waterwall arm should behave as described above. If it doesn't move at all then the most likely problem is the waterwall vane motor is broken, although it's worth running your fingers under the bar it slides on top of, feeling the rubber belt down there and verifying that isn't moving either, even when you apply some tension to it. If the waterwall does move, but it's choppy or weak (verify this by providing some minor resistance to it with your hand and see if stops easily or requires a small degree of effort to stop it) then the motor or the belt are the likely culprits here with my money on the motor.
  4. If the waterwall arm is moving properly verify that when it reaches the rear of the dishwasher that the dishwasher detects it and stops trying to pull it back. If it keeps trying to pull it back, even after reaching the home position for a while then the problem is most likely either the magnet inside of the waterwall bar (which can degrade over time) or the sensor that detects the magnet). A good way to figure out which is the culprit here is to get a rare-earth magnet and see if that is enough to set off the sensor or not (causing the bar to stop retracting towards the back of the unit). If you examine the bottom of the waterwall bar (it easily snaps up and off of the small plastic guide underneath it) you should see a single screw towards the center, which is where the magnet resides. You could set the test magnet onto this magnet (should stick together simply through magnetic force) as a means of completing this testing step. If even the strong/test magnet doesn't cause the waterwall bar to stop retracting after reaching the home position then that suggests a faulty sensor. If the motor is weak or broken you could also infer this result based on listening it and whether the motor stops making noise, which would indicate that the dishwasher believes it got where it wants it to go or (if 20+ seconds has passed) the dishwasher gave up and timed out.
  5. Before 20 seconds pass from the time you started the cycle you should remove pressure from the knife/screwdriver so that the dishwasher thinks the door has been opened. This will avoid it reaching the point where it starts letting water flow into the dishwasher. You may have to repeat this process a few times to test everything you need to test.
How to fix the waterwall mechanism based on what you now know:
If the problem is that the magnet in the waterwall arm is too weak to set off the detector, but your rare earth/test magnet was strong enough to set it off then you got really lucky. You can simply remove the old magnet and epoxy the replacement magnet in its place (or if the replacement is small enough you might not even need to remove the old one). There's a video on Youtube uploaded by "HonestDad" that covers this fix fairly well so hunt that down if you need more detailed guidance.

If the problem is that the sensor needs to be replaced (but the motor is still good) you can probably hunt down a replacement for ~$30 and replace it. In this case you have to pull the dishwasher out, lay it on its back, and remove the bottom access panel (just one screw then snap off plastic cover). You will be greeted with three black rubber hoses. If you look behind the hoses you'll see a small motor and mounted to the same piece of plastic as the motor you'll see a small just under 1"x1" square piece of plastic that is the detector. You may need to temporarily move the black hoses out of the way to access it if you have large hands, but that's pretty easy to do by using plyers to squeeze the metal braces that attach them and then pulling them off of the plastic tubes they're attached temporarily. Obviously don't forget to reattach them when you're done. Also note that in order to finish replacing the sensor you'll have to tip the dishwasher back up, remove the rear access panel on the bottom rear of the unit (two screws and lift off) to gain access to where the sensor attaches and replace the plug on the new one there. If you're unclear on how to complete this replacement you may want to read the next section and find the recommended videos since the motor and the sensor are in close proximity and knowing how to get to the motor will help you know how to get to the sensor.

If the problem is the motor (like it was for me) then you have a couple different options. First read the last paragraph where I described how to get to the sensor and realize that this is also how you gain access to the motor. It is attached to the assembly by two screws that are in tight quarters. You can either try your luck removing just the motor and replacing it (which is arguably safer since you're disassembling less stuff and less likely to screw up reassembly and create a small leak when you didn't tighten something properly (I won't get into why I bring this up here, but it is a real concern), or you can remove the entire assembly the motor is attached to, which is what I chose to do because I was following a Youtube video and it didn't occur to me the recommended method was more work. I'll cover both methods here:

I experienced same error and replaced the entire zone wash assembly. After replacing that part, I still received the same error and began troubleshooting further. I opened the door and used a knife to trip the door close sensor and noticed that the vane moved to front and the back to the original position as it should. The cycle would continue to work as it should as long as I keep the door open with the knife tripping the door closed sensor. Once the water wheel started to spin throwing water everywhere I would close the door and the dishwasher would fail at point with a new error. At the end of the day (many days) I eventually tracked it down to two wires in the wiring harness on the front door. For me it was a bad ground wire and yellow wire on the detergent release mechanism. Bad wires were easily identified checking then with a meter. I don't know that I needed to replace the $200 zone wash assembly, it might have been the wires with an intermittent fault (depending on the door position) the entire time and I will just leave well enough alone at this time keeping the used part as back for the future., Just a tip to rule out something prior to replacing the motor. I think one of the wires was grounding out which caused the error so the waterwall would never starts the test prior to a cycle which then triggered the zone wash error. - Good luck, it is nice to no longer be washing dishes by hand.
 
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