Samsung WF350AN washer squeals during spin and leaves clothes extra wet

[homeowner_hack]

Model Number

WF350AN

Brand

Samsung

Age

6-10 years

My washer is basically doing what the title suggests. I have a video for reference with the noise as well. It seems to only squeal during high speed spinning. It sounds find during slower spinning. When the clothes come out, they are much wetter than when it was working properly. They take about 2x the time to dry now in the dryer.

IMG_6580.MOV

drive.google.com

Any ideas on specifically what the issue might be?

 

[Jake]

Sounds like possibly your Flange Shaft(aka spider arm support) is cracked or broken.

Here's another member that had this similar issue:

FIXED - Samsung WF331ANR Front Load Washer - severe vibration, shaking, during the final spin cycle

My 8 year old Samsung had a severe vibration, shaking, during the final spin cycle. Clothes came out somewhat wet. No codes were displayed. I ended up replacing the "spider flange" that attaches to the rear of the drum. (see photo). This is a huge job! The old flange was cracked, rotted and...

www.applianceblog.com

You'd have to remove the inner spin tub and see if its cracked or broken. Its a huge job to do, allow yourself a few hours if you decide to fix it.

 

[homeowner_hack]

Hi Jake. Very interesting. I have a friend with the same washer. He replaced that part on his a few years ago but his was shaking vigorously. Is the squealing the same thing?
Thanks!

 

[Jake]

Is the squealing the same thing?

Possibly yes.

 

[homeowner_hack]

Hi Jake!
I took it apart and the spider bolt looks solid. I tapped on it with a hammer on the edges and center area and it sounds solid.

The drum bearings appear okay. The bearings are moving smoothly to the touch.

Any ideas?

 

[homeowner_hack]

Never mind. I cleaned the spider with a wire brush and found a crack in it!

 

[Jake]

Glad you found the crack in the Flange Shaft(aka spider arm support).

Here's the Flange Shaft assembly(aka spider arm support) for your model, in case others need it too:
DC97-15491A Assy Flange Shaft


There video should give the general idea of how to access/replace it: