Shattered Outer Glass On KitchenAid Microwave KOCE507ESS11

[DieselTom]

Model Number

KOCE507ESS11

Brand

KitchenAid

Age

Less than 1 year

I have a Kitchenaid Microwave/Convection Oven Combo, model KOCE507ESS11. The outer glass in the microwave's door was shattered during shipment. It is taking a very long time to get a replacement. My question is whether it is safe to operate the microwave in this condition. All of the other sections of the door glass assembly are 100% intact.

 

[Dan O.]

It is the perforated metal screen across the window that stops the microwaves. The glass itself has nothing to do with safety. As long as that screen is not damaged and the door is closing properly, it should be able to be used safely... on a microwave setting anyway.

JMO

Dan O.