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Ultimate Care II filling but not agitating nor draining or spinning

chibluz

Premium Member
Joined
Feb 28, 2011
Messages
4
Location
Northern Illinois
Model Number
LSN1000JQ0
Brand
Whirlpool
Age
6-10 years
Hi,

My washer starts and fills fine on all temperatures. When it is filled the timer keeps moving or sometimes quits but the machine does not agitate. If you advance the timer it will not drain but you can get it to add water for the rinse cycle. It will not drain nor spin. it started last weekend by stopping mid cycle and my tenant could get it to finish by advancing the timer. It then stopped working on another load. I emptied the machine and found a bathing suit wrapped around the agitator shaft. Not sure if that was a dis-tractor or not. I messed with the timer and got it to drain on another cycle. I washed two light loads and it was fine. The next load stopped again after filling. It had a faint electric burn smell.

I unplugged the lid switch and put in a jumper wire to no avail. I even changed the lid switch assembly from a parts machine. I checked the pump to see if it was clogged. It was clean and moved freely. I then swapped out the head unit from a parts machine. I have a parts machine for the exact same model. The timer is now audible and moving through the settings but not not causing the motor to do anything. I then switched the motor with the parts model motor. I also hand spun the motor and the transmission. The trans moved the agitator. The motor spun freely. I tried to run it again but it did not go past the fill portion of the cycle. The timer advances and I hear a humming. I think it is the motor that is humming. The large agitator on both machines does not move by hand. I got my good machine to move a quarter of a turn then none. I checked for any burn marks on the wire harness.

I'm a bit perplexed. Any suggestions?

Thanks,

John
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
139,291
Location
Vicksburg Junction, Arizona
Hi John,

Sounds like your covered all the parts involved except the motor start capacitor.:)

Here's the motor start capacitor for your model you can order:
Start Capacitor WP482156


Watch this video to test it:

[video=youtube_share;kdFIARakavk]https://youtu.be/kdFIARakavk[/video]

Jake
 

chibluz

Premium Member
Joined
Feb 28, 2011
Messages
4
Location
Northern Illinois
Hi Jake,

Thanks for the reply. I watched the video. I had switched the one from the parts washer to the subject washer when I switched motors. I will follow the video to check to see if both are working. I will get back to you. Any other suggestions since the odds of both being bad seems low?

Thanks,

John
 

chibluz

Premium Member
Joined
Feb 28, 2011
Messages
4
Location
Northern Illinois
Hi Jake,

I used a digital meter(only one I own). I set it to 200k ohms and got a quick value like 68 and then to 1. I reversed this and got the same result. I set the meter to 2000k and I got a raising vaule starting at about 250 and climbing as long as I hold it. I reverse the poles and I get a value of say 125 and climbing as long as I hold it. Does this mean it is good?

Thanks,

John
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
139,291
Location
Vicksburg Junction, Arizona
That's odd, I really don't know John, I only use an analog meter to ohm test capacitors.

Jake
 
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