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Vissani HVDR1040B. Not cooling, not freezing, clicking every 3-5 seconds


Premium Member
Dec 31, 2017
Model Number
Less than 1 year
Vissani HVDR1040B. This fridge has given me some trouble.

Originally it wasn't cooling properly. The fridge would be probably around 50 degrees and the freezer 40. I adjusted temperature gauges and everything, nothing really changed. I had a repair guy come and he called in advance and said to plug it in, then it was working fine. He also said this fridge has problems with getting stuck in defrost mode and to unplug it for a while and plug it back in if it happens again.

2 weeks later it goes out again. This time the freezer is like 75-85(WELL beyond room temperature) degrees and the fridge is room temperature. I unplugged it and used my spare mini fridge. I waited a week and plugged it back in and nothing. The lights come on but the temperature is not dropping. Every few seconds it attempts to start up, then clicks off. I changed to a different outlet on a separate circuit and it doesn't even try to come on now, it just does the clicking.

On the first outlet, the temperature gauge in the fridge would occasionally blink all 5 settings. On the second outlet, I'm not even getting that.

I have no idea where to begin on this. It came with my lease but they will not pay for repairs. This fridge seems uncommon and horrible reviews so I'm considering tossing it out, but it also seems like the former tenant bought it and never used it, because the back isn't dirty whatsoever and the freezer still had the package of instructions and the ice cube tray in it.

Does anyone have any suggestions before I give up and find a new fridge?

Thank you!


Appliance Tech - Moderator
Staff member
Jul 11, 2006
Murray, Utah 84107, United States
The problem is with the compressor or start device. The clicking sound you hear is the overload in the start device when it opens. It opens when the compressor is too hot or if it draws too many amps when starting. Measure the compressor windings and check the relay/overload/start device using a DMM. Here's how:
R -Compressor Windings Test A.jpgR-OL-SD TEST.jpg


Premium Member
Nov 10, 2020
The answer is:
There’s a small hole in a white plastic part on the rear bottom left corner about 3 inches from the floor. Stick a small screwdriver flathead in the hole and turn a red screw either direction until you hear a click sound and the compressor starts. Apparently it’s the defrost cycle timer and gets stuck when it should be done with the defrosting


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Dan O.

Appliance Tech
Staff member
Oct 9, 2004
Ontario, Canada
Ssimoo said:
Apparently it’s the defrost cycle timer and gets stuck when it should be done with the defrosting

If it is stuck in defrost the compressor will not be trying to start. The compressor would just be dead. The OP said their compressor was trying to start so the defrost timer is not the cause of their problem.

BTW. If the defrost timer is 'sticking' at any point, the timer is defective and needs to be replaced. Turning the timer advancing screw will only switch it into cooling mode and will likely not advance into defrost afterward, leading to other cooling problems.

LINK > How does a frost free refrigerator's defrost system work?

NO compressor power = timer or thermostat problem.
YES compressor power = relay/overload or compressor problem


Dan O.