WF328AAR/XAA Samsung washer tub won't move

jefdod

Premium Member
Joined
Apr 24, 2019
Messages
3
Location
Ms
Model Number
WF328AAR/XAA
Brand
Samsung
Age
1-5 years
I have a Samsung washer that the drum is locked up and will not turn. The rotor and stater are good and bearings look good.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,148
Location
McMullen Valley, Arizona
What is the model number of your machine?

Click here: Appliance Parts

Then you will see a link that says: How to find a model number.

Jake
 

jefdod

Premium Member
Joined
Apr 24, 2019
Messages
3
Location
Ms
Model # WF328AAR/XAA. The tub is running out of balance. Took apart and found spider gears broken and outer tub damage.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,148
Location
McMullen Valley, Arizona
Thanks,

Then you'd need a new spider support and a new outer tub assembly.

Your missing the last 4 digits of your model number, here's the results I get:

WF328AAR/XAA-0000
WF328AAR/XAA-0001
WF328AAR/XAA-0002

The last 4 digits are very important to ordering the correct spider support and outer tub assembly.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,148
Location
McMullen Valley, Arizona
Your welcome.

Jake
 
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