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WF410ANW/XAA Samsung Washer Draining Problem

swilke

Member
Joined
Mar 2, 2015
Messages
1
Location
Raleigh
Model Number
WF410ANW/XAA
Brand
Samsung
Age
6-10 years
My Samsung is making a slightly strange noise upon starting. I found a small leak underneath, so am assuming maybe the drain pump is bad? After the washer filled up, it wouldn't spin and seemed to just sit in this one phase and never progress. The lock wouldn't open until I drained the tub through the filter area. If the drain pump is bad, will it also cause the washer to sort of stall out...not taking it into the next phase of washing? Is there a way to troubleshoot just to determine if it's the pump?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
109,855
Location
McMullen Valley, Arizona
Hi,

Possibly the drain pump housing has cracked and thus leaking. You will need to the drain pump housing.

Hope this helps.

Here's the drain pump for your model if needed:
Samsung DC31-00054A Drain Pump


1. Unplug the unit.
2. Remove Back Cover.
3. Remove the wire connector.
4. Remove Clamp and Drain Hose.
5. Remove Clamp and Pump Hose.
6. Remove the bolts (3ea, 13mm) securing Drain Pump to Cabinet Bottom.
7. Remove the screw securing Drain Pump to the support bracket.
Twist Drain Pump clockwise to remove.
* Make sure to put an empty container under Drain Pump to hold water inside.

Jake
 
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