FIXED WFW5090GW Whirlpool washer (W10856086-RevB) making weird sounds

jgordon00

Premium Member
Joined
Feb 21, 2011
Messages
39
Location
New York
Model Number
WFW5090GW
Brand
Whirlpool
Age
Less than 1 year
I'm hearing strange sounds from my Whirlpool WFW5090GW (W10856086 RevB) washing machine.

Typically before it gets into the spin cycle:

https://youtu.be/3XIGUZD6y1Y

The washer is less than a year old so I'm concerned about an issue surfacing so early in the life of the product. Any ideas what's causing the issue?

Josh
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,991
Location
McMullen Valley, Arizona
Hi Josh,

You will need to have Whirlpool come out to see what's going on, you have a 1 yr. warranty on it, don't try to fix it yourself or they will void your warranty.

Contact Whirlpool at 1-866-698-2538.

Jake
 

jgordon00

Premium Member
Joined
Feb 21, 2011
Messages
39
Location
New York
Jake,

Thanks - that was definitely in the plan but I really trust your wisdom here. Any sense of what could be the issue before I get into it with Whirlpool?

Josh
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,991
Location
McMullen Valley, Arizona
Yes Josh,

Sounds like something is possibly in the drain pump, or the drain pump bearing is bad.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,991
Location
McMullen Valley, Arizona
You Bet!

Jake
 

jgordon00

Premium Member
Joined
Feb 21, 2011
Messages
39
Location
New York
Jake,

You're the man! Had the repair today and sure enough, the water pump was damaged because several metal shirt collar stays were caught inside, among other debris. The repair guy popped out the old pump, put in a new one and all is right again.

Appreciate your suggestions and guidance, as always!

Josh
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,991
Location
McMullen Valley, Arizona
Excellent Josh, glad to hear that.:)

Here's the water pump for this model in case others need too: W11046209 Pump-Water

Thanks for the update!

Jake
 
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