WFW72HEDW0 Duet Washer wet clothes

[KillerJoe]

Model Number

WFW72HEDW0

Brand

Whirlpool

Age

1-5 years

My 3 year old Duet washer leaves wet clothes at end of cycle. They are not super wet but not 100% rinsed. I noticed that the fast spin cycle will last about 30-45 seconds and will only fast spin twice. I checked the drain hose and filter underneath everything looks clean.

I even swapped the shock absorbers from front to back because I thought the drum had to much movement at beginning of spin cycle. I read another thread where they said it could be the stator, can someone help with input before I start replacing parts? Thanks much!

Whirlpool Duet WFW72HEDW0

 

[Jake]

Hi Joe,

I located a service bulletin on this problem: https://drive.google.com/open?id=1y89mdXoZOuHMnjZXhdOsD9ITerbMOrxJ

Do what it says to check, if all checks good, then it says to order a new ACU.

Here's the ACU for your model you can order:
Main Control Board W11031829


Jake

 

[Jake]

I moved your posts to a new thread Kelly, since your model number is different, here is your new thread: Duet WFW9400SU0 Not Draining

Jake