FIXED WFW75HEFW0 Whirlpool Front loader - Grinding before spinning and clanking sound when direction changes

[drdavidge]

Model Number

WFW75HEFW0

Brand

Whirlpool

Age

1-5 years

Hi, our Whirlpool WFW75HEFW0 front load washing machine just started to make some strange sounds. There is a loud grinding sound that goes on for about 5-10 seconds that happens a few minutes before the spin cycle starts. It happens twice during a normal cycle, first around the 41 minute mark and second around the 13 minute mark. I have also noticed a louder than usual clank sound when the drum changes direction while the machine is doing its normal wash cycle. The cycle goes on and does fully complete but now I've just started to hear sounds while spinning too. Any thoughts on what is causing this and how to fix it?

I've taken a video and included it here:

Thanks all

 

[Jake]

Yes, I heard it.

I'd first check the rotor bolt and see if its loose.

Here's the rotor bolt:
Screw W11253212


This video gives you the general idea of how to access it:

Jake

 

[drdavidge]

Thanks. Yesterday I did hear some sort of clank (like a bolt dropping) while on the spin cycle and that's when the spin cycle started becoming noisy. Unfortunately its so hard to access the back of the machine so I haven't had a chance to check it out yet. Would a local store have that in stock somewhere? Would like to have it in hand quickly if it does turn out to be that but also be able to return it easily.

 

[Jake]

Would a local store have that in stock somewhere?

Just a local appliance parts store where they only sell appliance parts.

Jake

 

[drdavidge]

Thanks. Any thoughts on any other things it could be? Just wanted to be prepared whenever we move this as it is not easy to access!

 

[Jake]

Possibly the drain pump, on this model you have to access it from the back. Unplug your washer first.

Here's the drain pump for your model:
Drain Pump WPW10605427


Here's the video to access it:

Whirlpool Front-Load Washer Replace Drain Pump #WPW10425238 | Repair Clinic

This video provides step-by-step repair instructions for replacing the drain pump on a Whirlpool front-load washer. Learn more from the experts at Repair Clinic.

www.anrdoezrs.net

Your Maytag is identical to the Whirlpool washer. Whirlpool owns Maytag.

Once you access it, you will see the filter cap handle that you can unscrew off and remove the drain pump filter to clean it.

The filter cap handle is in the front of it, so you will need to reach your hand to very front of it and grab the handle and it unscrews off counterclockwise

Let us know how it goes.

Jake

 

[drdavidge]

It was the screw. You nailed it. The bolt is stuck inside though and I’ve been struggling with a screw extractor and a cordless drill for a while now. Any tips on that?

 

[Jake]

You mean the rotor bolt?

Jake

 

[drdavidge]

Yep it was that. I got it out and replaced it and then it was fine. But about 20 washes since and its happening again, seems like the bolt keeps getting loose. I guess I should use some sort of screw loctite?

 

[Jake]

Glad that was the only problem.

Yes I agree, apply loctite blue 242 threadlocker and re-tighten that bolt to keep it from loosening up again.

Here it is: Threadlockers from Loctite Products | Threadlocking / Mechanical Gasketing | Loctite Adhesives

Jake