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FIXED WFW75HEFW0 Whirlpool Front loader - Grinding before spinning and clanking sound when direction changes

drdavidge

Premium Member
Joined
Dec 23, 2017
Messages
6
Location
NJ
Model Number
WFW75HEFW0
Brand
Whirlpool
Age
1-5 years
Hi, our Whirlpool WFW75HEFW0 front load washing machine just started to make some strange sounds. There is a loud grinding sound that goes on for about 5-10 seconds that happens a few minutes before the spin cycle starts. It happens twice during a normal cycle, first around the 41 minute mark and second around the 13 minute mark. I have also noticed a louder than usual clank sound when the drum changes direction while the machine is doing its normal wash cycle. The cycle goes on and does fully complete but now I've just started to hear sounds while spinning too. Any thoughts on what is causing this and how to fix it?

I've taken a video and included it here:

Thanks all
 
Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,180
Location
Redmond, Oregon
Yes, I heard it.

I'd first check the rotor bolt and see if its loose.

Here's the rotor bolt:
Screw W11253212


This video gives you the general idea of how to access it:


Jake
 

drdavidge

Premium Member
Joined
Dec 23, 2017
Messages
6
Location
NJ
Thanks. Yesterday I did hear some sort of clank (like a bolt dropping) while on the spin cycle and that's when the spin cycle started becoming noisy. Unfortunately its so hard to access the back of the machine so I haven't had a chance to check it out yet. Would a local store have that in stock somewhere? Would like to have it in hand quickly if it does turn out to be that but also be able to return it easily.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,180
Location
Redmond, Oregon
Would a local store have that in stock somewhere?
Just a local appliance parts store where they only sell appliance parts.

Jake
 

drdavidge

Premium Member
Joined
Dec 23, 2017
Messages
6
Location
NJ
Thanks. Any thoughts on any other things it could be? Just wanted to be prepared whenever we move this as it is not easy to access!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,180
Location
Redmond, Oregon
Possibly the drain pump, on this model you have to access it from the back. Unplug your washer first.

Here's the drain pump for your model:
Drain Pump WPW10605427


Here's the video to access it:
Your Maytag is identical to the Whirlpool washer. Whirlpool owns Maytag.

Once you access it, you will see the filter cap handle that you can unscrew off and remove the drain pump filter to clean it.

The filter cap handle is in the front of it, so you will need to reach your hand to very front of it and grab the handle and it unscrews off counterclockwise

Let us know how it goes.

Jake
 

drdavidge

Premium Member
Joined
Dec 23, 2017
Messages
6
Location
NJ
It was the screw. You nailed it. The bolt is stuck inside though and I’ve been struggling with a screw extractor and a cordless drill for a while now. Any tips on that?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,180
Location
Redmond, Oregon
You mean the rotor bolt?

Jake
 

drdavidge

Premium Member
Joined
Dec 23, 2017
Messages
6
Location
NJ
Yep it was that. I got it out and replaced it and then it was fine. But about 20 washes since and its happening again, seems like the bolt keeps getting loose. I guess I should use some sort of screw loctite?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,180
Location
Redmond, Oregon
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