WGG555S0BS06 Whirlpool Double Oven Range - replaced oven igniter but top oven still won't work

[cams2109]

Model Number

WGG555S0BS06

Brand

Whirlpool

Age

1-5 years

i have a whirlpool double gas oven. the top won't work. i replaced the igniter. it doesn't glow when i try to put the oven on bake. when i put it on broil i glows red/orange for about 10 seconds but doesn't light anything and goes out. not getting enough heat to open gas valve? how do i fix it?

Added complete model number

 

[Jake]

Hi,

Your missing the last 2 digits of your model number. Read it from the model number tag please.

Click here: Appliance Parts

Then you will see a link that says: How to find a model number.

Here's the results I get:
WGG555S0BS00
WGG555S0BS01
WGG555S0BS04
WGG555S0BS06
WGG555S0BS07

Jake

 

[cams2109]

sorry. it's 06

 

[Jake]

Thanks, I'm attaching the tech. data sheet below. Get into the diagnostics and see what error code pulls up.

Here's the parts diagram for your model:

Parts for Whirlpool WGG555S0BS06 Range - AppliancePartsPros.com

Original, high quality parts for Whirlpool WGG555S0BS06 Range in stock and ready to ship today. 365 days to return any part.

click.linksynergy.com

Jake

 

[cams2109]

thanks it says fault FIE1 which is replace control board i believe. i tried the broiler again. the igniter comes on and i can hear/smell gas but it doesn/t light and the igniter just fades out.

 

[Jake]

Yes, that's what I was thinking, the main control board is the culprit.

Here's the main control board for your model:

Whirlpool W10877019 Cntrl-Elec - AppliancePartsPros.com

CNTRL-ELEC W10877019 / AP6027368 made by Whirlpool

click.linksynergy.com

Jake

 

[cams2109]

thank you

 

[Jake]

Your welcome, Let us know how it goes.

Jake

 

[cams2109]

hi-so i looked up that part number and it doesn't look like my display.

i opened up the back and found this number: W10648865 on the board (see picture) does that makes sense. there's also a little green sticker on it that reads w10873165 but cant find any part that matches that #. W10877019 is out of stock everywhere

 

[Jake]

W10648865 crosses over to W10877019.

So W10877019 is the correct board. You'll just need to wait till it becomes in-stock again. I've been waiting a month for a normally stocked Samsung Ice Maker that I need for a local customer in my area.

Covid-19 has made some normally stocked parts hard to get right now.

Jake

 

[cams2109]

OK. Thanks for your help and the information. Appreciate it.

 

[Jake]

Your welcome.

Jake

 

[cams2109]

they are out everywhere with this part. is there any listserv or forum where i can contact appliance parts people from all over the country and see if anyone has one hiding in a stock room somewhere or do i just have to keep calling random stores and hoping for the best?

thanks,
steve

 

[Jake]

Not that I know of Steve.

You'll just need to wait. I know waiting is the hardest part.

Jake