Whirlpool Cabrio Washer WTW7000DW0 not entering spin cycle, keeps going, clothes stay soapy.

[Crafter]

Model Number

WTW7000DW0

Brand

Whirlpool

Age

1-5 years

My WTW7000DW0 just keeps going through the wash cycle over and over again. Keeps giving me balancing error. f0e3 and f035 keep coming up. Checked drainage, springs, everything I could see without taking out the tub. I'm able to run the spin manually but today I noticed frothing all over the clothes when I did the spin. It wouldn't even get up to full speed.

What I noticed..
During agitation (the middle bottom spins back and forth) but the outside tub does nothing. I watched a few YouTube videos and saw that during agitation , the middle spins one way and the outer tub spins the other way. Am I correct on this? My tub stays loose. I can move it by hand.

Do I have a stripped part or anything a bad shifter or transmission? I'm not even sure if this machine has a transmission.

Any help would be greatly appreciated. Thank you for your time.

 

[Jake]

F0E3--->OVERLOAD--->Mechanical friction on drive mechanism or basket (items between basket and tub).

I'd remove first remove the spin basket to see if something is in-between the tubs.

You will need a spanner wrench though:

Sea TB123B Spanner Wrench (AP6832671) - AppliancePartsPros.com

This tool is a spanner wrench that is specifically designed for use with washing machine repairs. The spanner wrench is used to offer a good grip and exceptional mechanical advantage to apply torque when turning or preventing turning for items like nuts and bolts. This specific spanner wrench is...

click.linksynergy.com

Watch this video to remove the spin basket:

Yes, it does have a transmission:
Transmission W11455453


Its IN-STOCK here:

Whirlpool W11455453 Washer Gearcase (AP6993918) - AppliancePartsPros.com

This is a washer gearcase that is used on a washing machine. The washer gearcase is what protects the spin clutch assembly parts and transmission. The washer gearcase is designed to be water-tight. A new washer gearcase may be needed if the transmission makes a lot of noise while shifting or if...

click.linksynergy.com

Jake

 

[Crafter]

Thank you for the reply Jake, I've been reading your responses for years and finally I got an issue that you helped me with.

I spent the last 5 hours taking the tub out. It was incredibly difficult but it's out. Here's what I found, a nice worn down penny and a stripped basket gear. I'm not sure if it's possible to purchase the gear or I need an entire new basket. If it's even worth it to fix? The part # is W10566000

If I do need to purchase the part, would you recommend I change all the seals for the motor or just switch this issue and let it keep working?

 

[Jake]

W10566000 does not pull up as good.

So that photo is the spin basket middle hub?

If so, then you'd need to order the entire spin basket to get it new.

Here's the spin basket for your model you can order:

Whirlpool W10811957 Basket (AP5983816) - AppliancePartsPros.com

BASKET W10811957 / AP5983816 made by Whirlpool

click.linksynergy.com

Jake

 

[Crafter]

Yes that photo is the bottom of the basket. This washer/dryer combo was given to me by my neighbor because he was moving cross country and didn't want to haul/fix it. He had it for less than 2 years. Told me " that old washer you have is too old" referring to my old GE washer with turn knobs has been working everyday for 13 years and only replacing the manual turn knobs. I'll just stick with that and use the new much larger dryer.

I appreciate your help! thank you.

 

[Jake]

You are absolutely correct, the machines with the knobs are the best. I wouldn't give you a plum Nickle for anything touchpad/electronic. LOL

Jake