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Whirlpool Cabrio WTW5500XW2 will not switch from sensing to wash

ltermt

Member
Joined
Nov 13, 2021
Messages
1
Location
Naperville, IL
Model Number
WTW5500XW2
Brand
Whirlpool
Age
6-10 years
Hi, Have a Whilrpool Cabrio WTW5500XW2. It is stuck in sensing. Checked the fault codes and it shows F0 E0. Will upload video and share share link.

The Automatic Test Mode runs and passes successfully.

Link to video in youtube:
 

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Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,425
Location
McMullen Valley, Arizona
Hi,

I've seen this problem many times on my service calls, its the optic sensor in the shift actuator that's bad. You will need to order and replace the shift actuator to fix it.

Here's the shift actuator for your model(Video Included):
WPW10006355 Shift Actuator


Let us know how it goes.

Jake
 
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