Whirlpool Dishwasher WDF760SADW1 - Error Codes F9E1 / F3E3

[2minipumpkins]

Model Number

WDF760SADW1

Brand

Whirlpool

Age

1-5 years

Hello,

Our dishwasher is showing two new error codes: F9E1 and F3E3.

I got the feeling something was wrong with the dishwasher when we ran it but it didn't make any noise after the first few minutes (I guess after it fills with water).

Tech sheet says:

F9E1 - Diverter, can't find position.

F3E3 - Failed calibration.

Are these DIY fixes?

Thanks

 

[Jake]

Here's your tech data sheet: https://drive.google.com/open?id=1VmXCwS74XGYh_yh76WVtTRw9GC6vMJYB

Here's your thread from 2019 about the new wash motor fixing it:

FIXED - WDF760SADW1 Whirlpool Dishwasher arms won't spin, drains after filling, error code F7E1

Hello, My dishwasher is showing error code F7E1. It stopped heating awhile ago but after replacing the heating element, it now heats normally. However, the code is back and the arms don't spin now. The machine will fill up with water, pause a few minutes and drain. It will repeat that the...

www.applianceblog.com

F9E1--->1. Corroded or loose connection in diverter sensor/ motor circuit, or open/shorted sensor/motor.
1. Check operation in Service Diagnostics Cycle. Listen for cam clicking as it rotates or inspect shaft with mirror to see if rotating during diverter interval. If rotating, it is likely the sensor circuit.
2. Unplug dishwasher or disconnect power and check connections in Diverter Sensor and Motor circuit with meter. Fix/ replace open connections/parts.
3. Inspect diverter sensor for evidence of water or contaminants. If yes, replace.

Check operation of diverter motor during diagnostics. Inspect diverter shaft with mirror. If motor appears to be on (vibrates, hums), but you see limited rotation, replace diverter and seal.

Here's the diverter motor for your model:
W10537869 Motor


Here's the sump assembly, which includes the diverter motor seal for your model(Video Included in part link):
WPW10455268 Sump


Jake

 

[2minipumpkins]

Thank you Jake for your time and expertise.

So if our diverter is bad, I would need to buy a new sump too just because it includes the diverter motor seal?

 

[Jake]

Yes, they recommend buying both the diverter motor and new sump assembly which comes with the new diverter seal already installed for you, but its up to you, some people just buy the diverter motor and its fine that way.

I guess they probably think the old diverter seal may leak, which has been known to happen.

Jake