- Model Number
- 1-5 years
My Whirlpool Duet (Steam) front loading washer stopped running part way through a normal cycle and exhibited an error code. My wife tried to get the machine to run again and the code disappeared when she pushed the buttons so I manually released the door lock, removed the clothes, then ran a diagnostic cycle, which produced an F28 error code. I removed the motor control unit and checked the back of the board and there were several burn spots on components, though no damage to the board itself or otherwise serious damage so I sent the board in for repair. When I installed the repaired board I ran another diagnostic cycle and it completed with no errors and all pumping, drum rotations, and spins worked great. We put the first load in and ran a cycle with the dial set to normal. The time readout indicated 50 minutes. I went out to work on another project and when I came back in about two hours later the machine was still running. It finished shortly after, unlocked the door and shut down normally. When I opened the door the clothes were wet and heavy and seemed to still have soap in them so I closed the door and set the dial to rinse and spin and verified the light was lit indicating that it was set to run a high speed spin. The machine filled and ran the rinse part of the cycle but never did spin, so the clothes were wet when it finished. The rinse and spin also took way longer than the 11 minutes indicated on the readout. The pump is working (I had to replace that not too long ago when it failed) and the drain path, coin tray, etc. are all clean and clear. So, what do I do next? The diagnostic cycle doesn't find anything wrong but there is obviously a problem. Could the control board be defective and not show up during the diagnostic cycle? Any recommendations will certainly be appreciated!