Whirlpool duet washer not draining

[manupnorth]

Model Number

w10007190

Brand

Whirlpool

Age

6-10 years

Have a whirlpool duet washer I acquired and have a problem. If I disconnect the internal drain tube from the top near the lid and let it lay out the back it drains perfectly and runs amazing. But if I have the hose connected where it should be the pump won't push the water up vertically and I get an error code. Not sure if I have a week pump or something else happening. Hose is not twisted or pinched when I have it connected. The first picture shows where it connects normally but I have the internal hose just resting out the back of the washer draining. (Second photo). Any ideas?

 

[Jake]

w10007190 isn't a model number, its a part number.

Look inside the door and you should see the model number tag.

Jake