• Please note, some of the links on our site are affiliate links (Learn More)

Whirlpool GB9FHDXWS07 Freezer not freezing

koeppj90

Premium Member
Joined
Aug 28, 2022
Messages
3
Location
Michigan
Model Number
GB9FHDXWS07
Brand
Whirlpool
Age
More than 10 years
Hello,

We purchased our home almost 4 years ago and this is the fridge that came with it. Have never had issues up until now. I've put some time searching online into trying to see what is wrong and have tried/examined these things:
- emptied freezer and shut off water supply
- increased the cooler and freezer "cooling levels" from 4 to 7 (out of 7, the coldest)
- checked the seals on the cooler and freezer
- cleaned off the condenser coils
- tested the run capacitor and it is charging and discharging, but I can't tell the capacitance with the multimeter I currently have
- the condenser fan is working properly and not obstructed
- touched the compressor to make sure it was working and it was extremely hot to the touch, but no signs of scorch marks

I've been tracking the temperature inside the freezer with a digital thermometer and it's been averaging around 35 degrees Fahrenheit. The cooler portion about 44 degrees Fahrenheit. The most common diagnosis I've read is the run capacitor failing followed by the electronic control board. I'm going to get a proper multimeter to test the run capacitor again, but if it's working is there anything else I can test before buying a new board? Just need some guidance as to what else I can check before I spend a bunch of money on a board.

Other things I've read are the temperature control thermostat and evaporator fan motor, but want to make sure all the things I'm saying would lead someone to looking into those before tearing more into my refrigerator.

Thank you!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
136,041
Location
Vicksburg Junction, Arizona
First, remove the back panel inside the freezer and look at the frost pattern of your evaporator coil.

There is a video in this part link that shows you how to remove the back panel in freezer:
W11024089 Motor-Evap


If you can take a photo of your evaporator coil so we can see the frost pattern on it please.

Look at the very bottom photo below where it says NORMAL FROST PATTERN.

Frost Patterns.jpg
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
136,041
Location
Vicksburg Junction, Arizona
Ok, you have a sealed system problem.

The sealed system consists of the compressor, condenser, evaporator, heat exchanger, filter/drier and refrigerant.

Common problems with a sealed system are bad compressors, refrigerant leaks, and system restrictions.

Sealed system repair costs will often exceed the machines value.

Lots of appliance sales coming up for the annual Labor Day Weekend Sales that all appliance stores do every Labor Day Weekend.

Jake
 

koeppj90

Premium Member
Joined
Aug 28, 2022
Messages
3
Location
Michigan
Thank you for your detailed information and follow up. As soon as I saw your example pictures compared to mine and read into it I assumed it would probably not be worth repairing. At least now I know more about how a refrigerator works. Appreciate you!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
136,041
Location
Vicksburg Junction, Arizona
Glad to help.:)

Jake
 
If you feel that you have benefited from this site, and would like to show your appreciation.
Top