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Whirlpool model WRX988SIBM01 top freezer drawer broke

Glavichjw

Member
Joined
Feb 9, 2022
Messages
1
Location
Virginia
Model Number
WRX988SIBM01
Brand
Whirlpool
Age
1-5 years
Hi all. Spent a lot of time lurking reading posts to help fix my other appliances but I have an issue I can’t figure out. My top drawer of my freezer broke. The tabs that hold the rail in finally gave out. They are thin plastic. So I went on Sears parts direct. Got my model number and ordered a new drawer. The new drawer will not mount on my rails in the fridge. The drawing even shows it is not the same but I thought it was just generic. Called Sears and they cannot figure out why the drawer isn’t right but offered to sell me new rails. But the left and right side rails would be different than each other but only one would actually fit the drawer they sent and the other side would not and they don’t know why. So I am lost as to where to get the correct rails if they do not know where they and only list a left side rail.

So I guess the question is does any know how I find the part of the part number is wrong or missing on the diagram? They said the left is correct for left but don’t sell a right side.
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,335
Location
Redmond, Oregon
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