Whirlpool refrigerator 2018 WRT318FZDB02 not cooling

[Henrbm01]

Model Number

WRT318FZDB02

Brand

Whirlpool

Age

1-5 years

I have a 2018 whirlpool refrigerator, freezer on top, that is not cooling. It will get slightly cold fridge temp, but not freeze. Fridge is not cool at all. Evaporator fan is functioning, no obstructions. When I removed the backing the copper line connected to the coils is frozen with buildup. I have cleaned rear coils as well, no change. Any suggestions would be greatly appreciated!

 

[Jake]

In your photo, that indicates you have a sealed system problem, check your owners manual warranty, some models have up to a 5 yr. warranty on the sealed system.

Jake

 

[glcurrie]

In your photo, that indicates you have a sealed system problem, check your owners manual warranty, some models have up to a 5 yr. warranty on the sealed system.

Jake

In your experience, is this also a sealed system issue? It isn't as frosted up as the other picture in the thread but it is a bit.

The fridge temp seems fine but the temp setting always defaults back to the warmest setting. The fan seems to be working fine, but the freezer does not get cold.

 

[Jake]

Yes, yours as well.

Look at the bottom photo here that says NORMAL FROST PATTERN: