Whirlpool Refrigerator MOD # WRT311FZDW01 leaking water in fridge and thawing and refreezing in freezer

[Racheal Kash]

Model Number

WRT311FZDW01

Brand

Whirlpool

Age

1-5 years

My refrigerator is leaking water from the freezer when it thaws too long and then refreezes melted ice on the bottom of the freezer floor. Water seems to be leaking from two holes on the ceiling of the fridge. Is it a clogged water line in the back or the compressor? I can't tell. It doesn't happen all the time but a couple times week.

 

[Jake]

I'd check both.

Here's the parts diagram for your model:

Parts for Whirlpool WRT311FZDW01: Unit Parts - AppliancePartsPros.com

Parts for Whirlpool WRT311FZDW01: Unit Parts in stock and ready to ship today. 365 days to return any part.

click.linksynergy.com

#7 is the defrost drain trough with the drain hole in it
#5 is the evaporator coil where the drain trough sits below it

This video tells you how to access the freezer evaporator motor, the reason I'm posting it is because it tells you how to remove the back panel in the freezer to access your drain hole.

To get to the back drain tube--->Pull the refrigerator out from the wall, then remove the lower back access panel and get a flashlight and locate the drain tube and remove it and see if its clogged.

Here's the drain tube for your model:
W11190084 Tube-Drain


Let us know how it goes.

Jake

 

[Racheal Kash]

Thank you so much! I will try and let you know what we find.

 

[Jake]

Ok, sounds good.

Jake