Whirlpool refrigerator model WRV986FDEM01 the interior lights, ice and water don't work

[Markandrewholma]

Model Number

WRV986FDEM01

Brand

Whirlpool

Age

1-5 years

the interior lights, ice and water don't work on my whirlpool refrigerator model WRV986FDEM01.
I was told to unplug the board in the back of the refrigerator and the one on the Produce drawer. I can take the one off of the back but I don't know how to take the 1 off of the drawer. Anyone?

 

[Jake]

Unplug which board from the back? The LED driver board? Don't do that YET, in fact don't disconnect any wire connectors from any boards YET. READ BELOW FIRST!

Yes, Our tech bigbuck posted a service bulletin about this problem: https://drive.google.com/open?id=1OUD3L2YYjwGY48xB2u1jH-LMZXwtUl4a

Unplug your refrigerator first, then disconnect the Pantry UI and see if everything starts working properly again. If so then unplug the refrigerator first, and check your Pantry UI wire harness first to see if you notice a short in it, if no short then the problem is the Pantry UI control board.

Here's the Pantry UI control board for your model:

Whirlpool WPW10677119 Cntrl-Elec (AP6023740) - AppliancePartsPros.com

CNTRL-ELEC WPW10677119 / AP6023740 made by Whirlpool

click.linksynergy.com

Look how bad the Pantry UI board was damaged here:

FIXED - WRV986FDEM01 Whirlpool 5 door french door - led lights

Hello all! Well I have some pics but cannot find where to upload them. The Pantry board WPW10677119 on my fridge is damaged so I am trying to replace the signal of the COMMUNICATION wire Yellow manually. anyone knows what is the signal sent over that wire so I can imitate it? hopefully is...

www.applianceblog.com

This should be the video to access it:

Check for any broken Pantry UI(User Interface) wires as well in the Pantry UI wire harness.

Here's the Pantry UI(User Interface) wire harness for your model:

Whirlpool W11170612 Harns-Wire (AP6284547) - AppliancePartsPros.com

HARNS-WIRE W11170612 / AP6284547 made by Whirlpool

click.linksynergy.com

Here's the video to access/replace it:

KitchenAid 5 Door Refrigerator Pantry Drawer Wire Harness Replace | Repair Clinic

This video provides step-by-step repair instructions for replacing the pantry drawer wire harness on a KitchenAid 5 Door Refrigerator (Model KRMF706ESS01). Learn more from the experts at Repair Clinic.

www.anrdoezrs.net

Let us know what you find.

Jake

 

[Markandrewholma]

So I did the UI board...unplugged the refrigerator unplugged the board that didn't work. Unplug the refrigerator again disconnected all the wires to the board on the back put them back on plugged back in and that didn't work either... what does that mean?

 

[Jake]

Which board did you disconnect the wires from? The Pantry UI Board or the LED driver board in the back of the refrigerator?

Or Both?

Now remove the Pantry UI board wire harness and leave the LED driver board in the back of the refrigerator plugged in and try it.

If still does not work remove the wire connectors from the LED driver board in the back of the refrigerator unplugged and try it while the Pantry UI wire harness is removed.

Jake