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Whirlpool Refrigerator WRF736SDAM13 Not making ice

Rancor

Premium Member
Joined
Nov 9, 2021
Messages
3
Location
Kentucky
Model Number
WRF736SDAM13
Brand
Whirlpool
Age
1-5 years
Hello!
I have searched and searched and done the best troubleshooting I can but I am unable to fix my issue.

Problem: Icemaker does not produce ice. Water comes out of the door dispenser fine.

What have I done to try and fix it?
1. New filter
2. Powered off for 10 min powered back on
3. Ran diagnostic tests:
56 - E0 Functioning icemaker
36- I heard the fan
37- Pass
45- there is no water/ice in the tray and when I run this it doesn't fill
57- I hear noises of the motor moving and it completes the test as a 01
58- it shows that the heater is off and that 0=temp warmer than harvest temp.

I am assuming 58 temp warmer than harvest temp is the issue, although I would expect water to fill when I do test 45.

Thanks for the help!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,432
Location
McMullen Valley, Arizona
Hi,

Connect your voltmeter to the red solenoid on the water inlet valve and run test #45 again. If your meter indicates 120 VAC, replace the water inlet valve. No 120 VAC replace the ice maker.

Here's the water inlet valve for your model:
whirlpool-valve-assy-water-wpw10341329-ap6019940_01_l.jpg


Here's the ice maker for your model:
WPW10764668 Ice Maker Assy-Lp


Let us know how it goes.

Jake
 

Rancor

Premium Member
Joined
Nov 9, 2021
Messages
3
Location
Kentucky
Hi,

Connect your voltmeter to the red solenoid on the water inlet valve and run test #45 again. If your meter indicates 120 VAC, replace the water inlet valve. No 120 VAC replace the ice maker.

Here's the water inlet valve for your model:
whirlpool-valve-assy-water-wpw10341329-ap6019940_01_l.jpg


Here's the ice maker for your model:
WPW10764668 Ice Maker Assy-Lp


Let us know how it goes.

Jake

Thanks for the info.
So following your instructions I took off the panels and found the inlet valve.
Hooked up the voltmeter and ran test 45 and water started filling the ice maker and water started spilling out, there must have been some in there in between when I messed with it earlier today.
So needless to say I wasn't able to get a good reading.

I put it back together. I guess I will let it sit overnight and see if I am greeted by some ice in the morning.
Let me know if you have other ideas.

Thanks for the help!
 
Last edited:

Rancor

Premium Member
Joined
Nov 9, 2021
Messages
3
Location
Kentucky
Update:
Overnight it looks like it only made the ice that was from the water that filled when I initiated test 45 while trying to fix it.
There was no water or ice in the ice maker.

I tried initiating test 45 again this morning, it made a noise but no water filled in the ice tray.
I took out the water filter and ran 45 with no water filter, and it filled up fine.

What could that mean?
It is a new filter.
Thanks,
SRG
 
Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,432
Location
McMullen Valley, Arizona
Then it must be a bad ice maker, not giving the 120 volt signal to the water inlet valve to fill. Because water did flow out of the water inlet valve.

So I'd order and replace the ice maker.

Jake
 
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