Whirlpool Refrigerator WRS571CIDM01 - Ice Maker - No Water Fill

[afoote92]

Model Number

WRS571CIDM01

Brand

Whirlpool

Age

1-5 years

Hello everyone,

My ice maker recently stopped functioning on my Whirlpool refrigerator, but the water dispenser continues to work. Water filter was replaced about a week ago.

Ran Diagnostic Mode tests 45 and 44.

Test 44: Ice tray will rotate to dump ice, and arm will move down to check ice level.
Test 45: Ice tray moves to home position, I can hear the pump activate when I tell it to move forward to step 3, and pause when I tell it to move to step 4, but no water is being dispensed into the tray. Confirmed by running test 44 after 45 and having it dump the tray.

Unsure of what the cause may be. Any thoughts or steps I should take to diagnose next?

Thank you in advance

 

[rickgburton]

I can hear the pump activate

Connect your meter to the yellow coil on the water valve. Disconnect the water line under the coil and hold the valve over a container to catch water.. Run the test again. Confirm the ice maker is sending 120V to the water valve and the water valve is opening.

Whirlpool WPW10341320 Water Inlet Valve (AP6019939) - AppliancePartsPros.com

Water inlet valve WPW10341320 / AP6019939 made by Whirlpool

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[afoote92]

Thank you for pointing that out. I'm going to bet my water inlet valve is clogged. I've got a mix of copper pipes and older cast iron pipes. Whenever the water gets turned off I end up having to clear out the Aerators in my sinks from sediment. I'll check that out and get back to you.

 

[rickgburton]

Dispenser is ok?

 

[afoote92]

Water dispenser works fine, and the bit of ice I have left in the tub dispenses fine as well

 

[rickgburton]

OK, the water dispenser works so you can eliminate the isolation valve, the water filter and water tank as being the problem. It's either the water valve or the ice maker. Here's a water schematic for a similar model.

 

[afoote92]

Is it possible to swap the outputs on the dual valve in order to test it? I haven’t gotten a chance to open up the back of the unit yet with working and chores, might not get a chance til Friday.

 

[rickgburton]

No, different size water lines. It's easier to just disconnect it than it is to swap it. It's also behind the machine.

 

[afoote92]

Do I disconnect the lines while it’s on then just go into test mode to try to make the ice fill go? Or am I way off base on how to test this?

 

[rickgburton]

Yes, run test 45 and use the change settings key to toggle between fill and pause fill. With your meter leads in the back of the connector on the yellow coil you'll be able to tell if the ice maker is sending 120V to the coil and if water comes out of the valve. The valve has quick disconnects. Push the collar in and pull the water line out. Remove the screws in the valve mounting bracket so you can maneuver the valve around.

 

[afoote92]

Here’s where it gets weird. Overnight it made ice. Need to do more testing something is funky

 

[rickgburton]

It's a new thing I'm working on. Telepathic appliance repair. Lol Keep us posted.

 

[auerswaldgary]

I have a similar problem, no water to ice tray. When I enter the diagnostic mode no mater what I am doing it says order filter then switches to replace filter.
When I run 44 it does rotate the tray fine but then gives me code 23. When I go to 45 it sits at 01 during both of this the display say change filter. I have changed several times in the past couple months but I did it again just to check. FYI water dispenser works fine with lots of pressure. Advice would be apricated. I have replace the icemaker and the dual value under the refrigerator.

 

[Robert4]

@auerswaldgary Do you have have the same model? WRS571CIDM01

Check to see if there are any broken wires at bottom hinge of the freezer door, like this:

FIXED - Whirlpool Refrigerator WRS588FIHZ ice maker wires cut

I have the same issue many others do with their Whirlpool ice maker. How has this not been addressed by Whirlpool yet? Thanks to Jake’s blog I was quickly able to discover the cut wires as the root cause of my ice maker woes. Purchased the fridge 05/2018, warranty was up this May. :poop: I have...

www.applianceblog.com

 

[auerswaldgary]

Checked for broken wires already. Yes I have the same model you listed.

 

[Robert4]

@Jake, what else could it be?

 

[auerswaldgary]

@Jake, what else could it be?

What is odd is every time I run the diagnostic mode it keeps displaying change filter. But the filter is brand new

 

[Jake]

That I don't know Robert, this one is a real mystery.

Its best to contact Whirlpool come out to investigate this problem.

Jake