• Please note, some of the links on our site are affiliate links (Learn More)

Whirlpool Refrigerator WRS588FIHZ00 - Ice Maker Not Dumping

rlh918

Premium Member
Joined
Sep 14, 2021
Messages
3
Location
Missouri
Model Number
WRS588FIHZ00
Brand
Whirlpool
Age
1-5 years
I noticed yesterday that our ice maker tray had broken off and was hanging down. We replaced the ice maker from our spare fridge, reset the fridge, and waited. This morning, 18 hours later, we still don't have any ice. I took the cover off and see that there is ice in the tray, but it's not dumping. What else can I check?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,555
Location
McMullen Valley, Arizona
You have to use the exact same ice maker, the spare fridge had the exact same ice maker? What's the model number of the spare refrigerator? Was the ice maker working in the spare fridge?

Here's the ice maker for your model:
W10873791 Ice Maker


Jake
 

rlh918

Premium Member
Joined
Sep 14, 2021
Messages
3
Location
Missouri
Yep, the spare fridge had the exact same ice maker and it was working in that fridge prior to moving to the garage without a water hook up. The spare fridge is the same model as our current fridge...long story short, we had a warranty replacement and they never came to get the old fridge.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,555
Location
McMullen Valley, Arizona
Lets check for the easiest problem that it can be first, lots of members have found frayed and broken wires causing the ice maker/and or auger motor to be dead. Remove your bottom kickplate grille, Remove the black wire harness loom too, broken wires can be underneath it.
cut wires.jpg

Another member was having a similar problem here: FIXED: GSF26C4EXY02 Whirlpool Gold Ice Maker Problem Look at his post #6 he found frayed and broken wires underneath the freezer door, remove your kickplate and check for that first.

Here's another one with the same thing about the frayed and broken wires: FIXED: 106.51173310 Kenmore elite ice maker not working - no led light

Here's another: FIXED: Whirlpool WSF26C2EXF01 Door Icemaker Not Working

Let us know what you find.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,555
Location
McMullen Valley, Arizona
Put a freezer thermometer in the ice maker compartment and give it a couple hours and tell us what it reads.

It needs to be below 10 degrees at all times to make ice consistently.

Jake
 
Top