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Whirlpool Refrigerator WRV986FDEM01 ice maker not working and melting

rustyed

Premium Member
Joined
Nov 23, 2009
Messages
2
Location
Bixby, OK
Model Number
WRV986FDEM01
Brand
Whirlpool
Age
1-5 years
I have a 2.5 year old Whirlpool that has been giving me fits about the time the 1 year warranty went out. First we would have random no ice in upper and freezer ice makers. Then we get the random no light inside. I've seen both the pantry door lights not work and work in all situations. Currently the upper ice maker is not working, I've gone through all of the diagnotics and can't seem to see anything out of line. I'd like to say it just needs a new ice maker but figured I'd ask here before throwing money at a guess. My wife told me that today there was water on the floor and the ice in the door was melted....

Any ideas?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,425
Location
McMullen Valley, Arizona
Possibly the pantry UI board is the problem. That will cause these other issues your having as well.

Disconnect the wires to that Pantry UI Board and see if the ice makers starts working properly again. If so, check your wire harness first to see if you notice a short in it, if no short then the problem is the Pantry UI control board.

Here's the wire harness to it:

Here's the video to access/replace it:

Here's the Pantry UI control board for your model:

Jake
 
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