Whirlpool Refrigerator WRV986FDEM01 Ice maker slowed down

[Jeremy5]

Model Number

WRV986FDEM01

Brand

Whirlpool

Age

1-5 years

My Whirlpool WRV986FDEM01 fridge has slowed making ice in both ice makers. The top one makes approximately 3 trays per day. At one point it stopped altogether this spring. I thought I needed to change the ice maker so ordered that and did. While changing I found an ice accumulation in the back of the panel that holds the ice maker and where the freezer air comes in. There is also ice in the front of the maker where it dispenses into the bucket. I cleaned it out and changed the maker and it worked for a few weeks.
This week it has slowed down again. All the codes previously posted checked out.

I have read other threads about the pantry drawer having a short issue. Our light went out for a while after a drink spilled in the fridge but now it came back in and seems to be working. This was a year ago that we had the spill. Could it still have some sort of short? Thanks fir any help

 

[Jake]

Hi,

Yes, possibly the pantry UI board is the problem.

Disconnect the wires to that Pantry UI Board and see if the ice makers starts working properly again. If so, check your wire harness first to see if you notice a short in it, if no short then the problem is the Pantry UI control board.

Here's the wire harness to it:

Whirlpool W11170612 Harns-Wire (AP6284547) - AppliancePartsPros.com

HARNS-WIRE W11170612 / AP6284547 made by Whirlpool

click.linksynergy.com

Here's the video to access/replace it:

KitchenAid 5 Door Refrigerator Pantry Drawer Wire Harness Replace | Repair Clinic

This video provides step-by-step repair instructions for replacing the pantry drawer wire harness on a KitchenAid 5 Door Refrigerator (Model KRMF706ESS01). Learn more from the experts at Repair Clinic.

www.anrdoezrs.net

Here's the Pantry UI control board for your model:

Whirlpool WPW10677119 Cntrl-Elec (AP6023740) - AppliancePartsPros.com

CNTRL-ELEC WPW10677119 / AP6023740 made by Whirlpool

click.linksynergy.com

Jake

 

[Jeremy5]

This is what it looked like when I took the ice maker apart this time to clean ice buildup away

 

[Jake]

WOW, I've never seen one do that before.

Was the water inlet valve slowly leaking the water into the ice maker and built that up like that?

Jake

 

[Jeremy5]

I’m not truly sure. It seems to be dripping and then dripping into ice container. Anything else it could possibly be? Unplugging pantry control hasn’t fixed it.

 

[Jake]

Draw a glass of water from the water dispenser and see if its leaking water into the ice maker when you do that.

Jake

 

[Jeremy5]

No it does not

 

[Jake]

Ok, I don't know what could be causing this, like I mentioned I have never seen that happen before and I'd only be guessing as to what part to order,

So its best to contact Whirlpool at 1-866-698-2538 to come out and see what part is bad and causing this issue.

Jake