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Whirlpool Refrigerator WRV986FDEM01 stops cooling, lights out, wont dispense, ticks like a clock

ramess9

Premium Member
Joined
Apr 25, 2022
Messages
4
Location
danville IL
Model Number
WRV986FDEM01
Brand
Whirlpool
Age
1-5 years
My whirlpool WRV986FDEM01 5 door refrigerator will intermittently stop working. Unplugging and plugging back in temporarily resolves all issues for a few days or sometimes several weeks before I must repeat the process. I have read through many threads with similar symptoms, but the fix was different boards. Would really like to avoid purchasing multiple boards.

Symptoms -ever time:
No internal lights
No cooling
Deli drawer control panel not working/ not lit
Front control panel is lit and can select between ice and water exct..
Will not dispense water or ice. No noises from ice dispenser.

Occasionally all the above symptoms plus a ticking noise coming from the back bottom area. One tick per second.
Also, I am not getting any error codes like others have posted.

Thanks,
Ryan
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
Hi Ryan,

The problem is usually the main control board when this happens.

Here's the main control board for your model:
Refrigerator Control Board WPW10675033


Unfortunately, they are currently out of stock everywhere.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
Wait, I found this thread similar to yours:
Read post #5 and check your wire harness first.

Jake
 

pablo1669

Premium Member
Joined
Oct 12, 2020
Messages
11
Location
Lake Orion, MI
My whirlpool WRV986FDEM01 5 door refrigerator will intermittently stop working. Unplugging and plugging back in temporarily resolves all issues for a few days or sometimes several weeks before I must repeat the process. I have read through many threads with similar symptoms, but the fix was different boards. Would really like to avoid purchasing multiple boards.

Symptoms -ever time:
No internal lights
No cooling
Deli drawer control panel not working/ not lit
Front control panel is lit and can select between ice and water exct..
Will not dispense water or ice. No noises from ice dispenser.

Occasionally all the above symptoms plus a ticking noise coming from the back bottom area. One tick per second.
Also, I am not getting any error codes like others have posted.

Thanks,
Ryan
I am having this exact same problem, same symptoms and all. Have you gotten yours fixed?
 
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