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Whirlpool Refrigerator WRX988SIBM01 Ice Maker Not making ice (E1)

Tonyjr88

Member
Joined
Jul 21, 2021
Messages
1
Location
Sanger, ca
Model Number
WRX988SIBM01
Brand
Whirlpool
Age
1-5 years
Hello,

my ice maker recently stopped making ice. I ran the diagnostics and got error code e1 (not cooling). Tried unplugging fridge to reset it but that did not help. Do I need to replace entire ice maker? Thanks in advance.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,689
Location
McMullen Valley, Arizona
Hi Tony,

Error code E1=No cooling.

Put a freezer thermometer inside your freezer and tell us what it reads after being in it for 2 hours, The Red-Liquid style or Digital style freezer thermometer is best to use, most stores sell them for under $10.00, Because the freezer sends cold air to the ice maker to make ice, if the freezer is not between 0 to 10 degrees your ice maker will not make ice.

Also Do these TESTS below, I'm attaching your tech. data sheet below too.

Service Test - 36: Ice Box Fan
--->Check for fan operation. Control ice box fan by selecting SW3. Display the status on Temp Display. (01 = on, 02 = off). Verify airflow from the ice box fan.

Service Test - 37: Ice Box Thermistor
--->The board will check the resistance value of the thermistor and display the results on the Temp display (01 = pass, 02 = open, 03 = short).

Jake
 

Attachments

  • Tech Sheet - W10689354 - Rev A (1).pdf
    368.6 KB · Views: 66
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