asteepleton
Member
- Model Number
- WTW4850XQ0
- Brand
- Whirlpool
- Age
- 1-5 years
The washer will not spin nor agitate. Original fault code indicated a shifter fault (F7E5), so I tested the shift actuator via Test #3a (Drive System - shifter). On step 6, the motor was giving me no resistance which led me to believe the shift actuator had gone bad. After ordering a new shift actuator (49tyz-120), installing, and re running calibration, I am still getting a shifter fault error code. When I looked at what the shift actuator was doing during a manual test of the low spin, it seems to be constantly repositioning (i.e. going through the full range of motion constantly). I have attached a video showing this.
Any help is greatly appreciated!
Any help is greatly appreciated!