Whirlpool Washer WFW97HEDC0 - Persistent E01/F03 error and also Loud Pump

[Jamers99]

Model Number

WFW97HEDC0

Brand

Whirlpool

Age

6-10 years

I have the Whirlpool Duet WFW97HEDC0 purchased in 2015. Been battling against the dreaded E01/F03 error code for the last year now. It comes and goes at random. Cleaned everything out like it was brand new. Also, I have noiced the pump seems to be louder than when it was new..at least to my ear. Not sure of that is a sign of a pump going bad over time?

Today I gave up and ordered a new pressure switch as well as a new pump.

Also, is there a replacement part for the larger circular rubber seal on the front of the unit? Not sure exactly what it is called. Mine has gottten rather stained from mold/mildew over the years.

 

[Jake]

I located a service bulletin for this error code, I'm attaching it below.

Its has to do with the air trap assembly aka Air Dome assembly.

The manufacturer has replaced part number W10626116 with part number W10903220

Here it is for your model you can order(Video is included in this part link):
Air Dome W10903220

Also, is there a replacement part for the larger circular rubber seal on the front of the unit? Not sure exactly what it is called. Mine has gottten rather stained from mold/mildew over the years.

Door Boot Seal(Bellow) is what its called:
Bellow WPW10237493


Let us know how it goes.

Jake

 

[Jamers99]

Hi Jake, thanks but I actually already changed the Air Dome Assembly with that newer one about 9 months ago. I read one of your earlier responses on this forum. I'll report back after I swap the pump and pressure sensor.

 

[Jake]

Yes, its most likely the drain pump then.

Another member had a similar issue:

FIXED - WFW75HEFW0 Whirlpool Duet Washer persistent error code F3E1

I have a question about my Duet WFW75HEFE0 washer. First - I got error code F9E1 -"long drain" and I resolved it by clearing the clogged drain pump filter. I also cleaned out the drain hose. Next...while doing the first load I got error code F3E1 "water level system error" about 5 minutes into...

www.applianceblog.com

Here's the drain pump for your model:

Whirlpool WPW10605427 Pump-Water (AP6023357) - AppliancePartsPros.com

PUMP-WATER WPW10605427 / AP6023357 made by Whirlpool

click.linksynergy.com

Let us know how it goes.

Jake

 

[Jamers99]

Hi Jake, I can tell you I dissasembled the pump and verified nothing is blocking the impeller.

 

[Jake]

Then its the bearing in the drain pump that's making that noise, I've run into this problem many times on my service calls.

Jake