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Whirlpool Washer WFW97HEDC0 - Persistent E01/F03 error and also Loud Pump

Jamers99

Premium Member
Joined
Nov 16, 2021
Messages
3
Location
Lutz, FL
Model Number
WFW97HEDC0
Brand
Whirlpool
Age
6-10 years
I have the Whirlpool Duet WFW97HEDC0 purchased in 2015. Been battling against the dreaded E01/F03 error code for the last year now. It comes and goes at random. Cleaned everything out like it was brand new. Also, I have noiced the pump seems to be louder than when it was new..at least to my ear. Not sure of that is a sign of a pump going bad over time?

Today I gave up and ordered a new pressure switch as well as a new pump.

Also, is there a replacement part for the larger circular rubber seal on the front of the unit? Not sure exactly what it is called. Mine has gottten rather stained from mold/mildew over the years.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,015
Location
Redmond, Oregon
I located a service bulletin for this error code, I'm attaching it below.

Its has to do with the air trap assembly aka Air Dome assembly.

The manufacturer has replaced part number W10626116 with part number W10903220

Here it is for your model you can order(Video is included in this part link):
Air Dome W10903220


Also, is there a replacement part for the larger circular rubber seal on the front of the unit? Not sure exactly what it is called. Mine has gottten rather stained from mold/mildew over the years.
Door Boot Seal(Bellow) is what its called:
Bellow WPW10237493


Let us know how it goes.

Jake
 

Attachments

  • Service Pointer - W10803528 (Air Trap Assembly Blockage).pdf
    2.1 MB · Views: 102

Jamers99

Premium Member
Joined
Nov 16, 2021
Messages
3
Location
Lutz, FL
Hi Jake, thanks but I actually already changed the Air Dome Assembly with that newer one about 9 months ago. I read one of your earlier responses on this forum. I'll report back after I swap the pump and pressure sensor.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,015
Location
Redmond, Oregon
Yes, its most likely the drain pump then.

Another member had a similar issue:

Here's the drain pump for your model:
whirlpool-pump-water-wpw10605427-ap6023357_01_l.jpg


Let us know how it goes.

Jake
 

Jamers99

Premium Member
Joined
Nov 16, 2021
Messages
3
Location
Lutz, FL
Hi Jake, I can tell you I dissasembled the pump and verified nothing is blocking the impeller.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,015
Location
Redmond, Oregon
Then its the bearing in the drain pump that's making that noise, I've run into this problem many times on my service calls.

Jake
 
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