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Whirlpool Washer WTW400BQ1 Makes Grinding Sound

BobSanders2

Premium Member
Joined
Jun 15, 2022
Messages
2
Location
Oklahoma
Model Number
WTW4800BQ1
Brand
Whirlpool
Age
6-10 years
Hello, my Whirlpool WTW400BQ1 top loader washer makes a grinding sound when washing. The machine previously stopped during a wash cycle and would not drain. You could hear it trying (light hum sound) but the sensor would not let it do so. It’s worth noting this was after I had washed a few towels and rugs in sequential back to back heavy loads. I checked the drain pump for clog but found nothing. I performed diagnostic. which resulted in sensor light showing. Attached is a video. Notice the sound changes when the cycle begin to agitate.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,461
Location
Redmond, Oregon
Hi, Take the belt off and remove the transmission pulley and remove the plastic cams and see if the teeth are worn down there, If so order and replace that Splutch cam kit.

Here's the splutch cam kit for your model:
W10721967 Splutch Cam Kit


Video included in part link.

You can tilt the machine back to get underneath.

tilt.JPG
 
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