• Please note, some of the links on our site are affiliate links (Learn More)

FIXED Whirlpool Washer WTW4816FW2 Stops at rinse

Status
Not open for further replies.

oaksmoke

Premium Member
Joined
Jun 29, 2022
Messages
3
Location
Iowa
Model Number
WTW4816FW2
Brand
Whirlpool
Age
1-5 years
I'm getting a F7E1 code, so I ran the manual tests for both high/low spin and agitation with no issue. I can run the automatic test mode all the way through without issues as well, but when I try to run a wash cycle it stops on the rinse cycle with the door locked and the rinse light blinking. The water is drained, but the clothes are still dripping wet.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
F7E1 – BASKET SPEED FAULT

Yes, 9 times out of 10 the problem is the shift actuator for error code F7E1. Usually because the optic sensor of the shift actuator goes bad.

In the bulletin I posted below, on Page 2--->CONTROL NOT SENSING THE BASKET MOVEMENT
A test procedure is available to check the Optical Sensor directly from the control panel.
1. Perform the steps to Activate Service Diagnostics. (Refer to product tech sheet.)
2. To access Tachometer Verification Mode, turn the Cycle Selector Knob until the Wash & Done LEDs are lit.
3. Press the START button to begin tachometer verification mode. Tachometer verification uses the status LEDs to represent the tachometer frequency (basket RPM). For example, slowly turn the basket by hand; as the basket turns, the DONE, SPIN, RINSE, and WASH status LEDs will illuminate one at a time in a visually repeating cycle. The LED timing is derived from the optical sensor itself.
--->If the LED’s are flashing as the basket is being turned, the optical sensor is working.
--->If the LED’s are not flashing as the basket is being turned, perform the following checks below.
4. Press and hold the START button for 3 seconds at any time to exit tachometer verification mode.

Here's the shift actuator for your model:
W10913953 Actuator


Here's that bulletin of what can cause it:
 

Attachments

  • Service Pointer - W10606242 (Basket Speed Sensor Fault).pdf
    1.1 MB · Views: 70

oaksmoke

Premium Member
Joined
Jun 29, 2022
Messages
3
Location
Iowa
Yup looks like that's the ticket. I ran the tachometer verification mode and only the done LED lit up while spinning the basket by hand. Guess it's time for a new shifter.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
Great! Yes the new shift actuator will fix it.(y)

Jake
 

oaksmoke

Premium Member
Joined
Jun 29, 2022
Messages
3
Location
Iowa
Got the new shift actuator installed today. Ran a calibration and an automatic test and it's all working great again. Thanks for your help Jake!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
Excellent, glad to hear that.:)

Thanks for the update!

Jake
 
Status
Not open for further replies.
If you feel that you have benefited from this site, and would like to show your appreciation.
Top