Whirlpool Washer WTW4915EW2 Washer plate not moving

[DarrenRa]

Model Number

WTW4915EW2

Brand

Whirlpool

Age

6-10 years

The transmission that I had in the unit was leaking oil so it needed to be replaced. Before I purchase more parts, I wanted to see if you could help me. I cannot find my specific problem anywhere. My washer was not agitating but was spinning, It would just make a clicking sound and move the whole tub ever so slightly while washing. Now that the new transmission is in the washer, I noticed that the wash plate and the tub both spin as one, when the washer is agitating and spinning, they both move together. When I hold the tub during agitation the washer will slow. When the washer is off, I cannot spin the wash plate independently from the tub at all. I checked the splutch and it is putting the gear up and down. It all looks good to me. I did a diagnostic on the unit and the only code it gave me was a code for the drive motor but I thought that it could be referring to the transmission. Now I'm thinking that this may be the reason the transmission went in the first place.

My next step was going to be purchasing the pulley clutch kit and the actuator. But I don't know.....

Here is a video the the washer when agitating. This was taken after the new transmission was installed. Before this there was little to no movement during agitation.

 

[Jake]

Usually it's the shift actuator that is the culprit.(there are videos in the threads below)

FIXED - Maytag Washer MVWX655DW isn't agitating properly

I have a Maytag Bravos a little over 2 years old that isn't agitating properly, hard to explain so video attached. The video is with a load of clothes, I can make another with an empty machine if needed. Everything else seems top work fine, drains, spins etc. Appreciate any info on what the...

www.applianceblog.com

FIXED - Kenmore Washer 110.25132411 Agitator Issue

The agitator on my Kenmore washing machine is not spinning properly, so the clothes just sit in water. I ran through the diagnostic troubleshooting but stopped at the multimeter testing for the motor, capacitor, shifter etc. All tests passed except during the agitator test you can hear the...

www.applianceblog.com

Your model uses the exact same shift actuator:
W10913953 Actuator


There is a video in the shift actuator part link that shows you how to replace it.

Jake