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Whirlpool Washer WTW5000DW1 manual lid lock test works, but won't lock during manual spin test

norsedad

Member
Joined
Jun 19, 2021
Messages
1
Location
Colorado
Model Number
WTW5000DW1
Brand
Whirlpool
Age
1-5 years
Assuming that the manual test Spin and Agitate were failing, I moved on according to the service doc. J2 pin 1 & 2 have about 2.5K ohms on the cable connector, so the shifter should be OK. The voltage between pin 1&2 on the control board is floating about 10 volts during the manual spin and agitate tests. This would say the control board needs replacing.

The problem is that the lid lock never lights during the manual tests. The lid lock test works fine. So, maybe the lock will only light if the control module delivers voltage to the shifter?
I am just trying to verify the expensiv control board is the cculptrit
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,702
Location
McMullen Valley, Arizona
I'm attaching your tech data sheet below.

You are correct, on Page 9 is your manual test, it definitely says the LID LOCK LED should be ON in LOW SPIN and HIGH SPIN.

MAIN CONTROL BOARD TEST 1:
6. Is the “Diagnostic LED” ON or OFF? (See Figure 3 below for LED location.)
--->ON: (+5VDC present) continue to step 7.
--->OFF: (+5VDC missing) proceed to step 8.
7. With a voltmeter set to DC, connect black probe to J12-4 (Circuit Gnd) and red probe to J12-1 (+12VDC).
--->If +12VDC is present, main control supplies are good.
--->If +12VDC is not present, go to step 8.
8. Check if shifter assembly is affecting the main control DC supplies.
a. Unplug washer or disconnect power.
b. Remove connector J12 from main control.
c. Plug in washer or reconnect power.
d. Repeat steps 6 and 7. Perform the +12VDC check inside header J12 on the board – do not short pins together.
--->If one or more DC voltages are still missing, go to step 9.
--->If the DC voltages return, check for short in harness between main control and shifter assy.
--->If harness and connections are good, replace shifter assembly.
9. Main Control has malfunctioned.
a. Unplug washer or disconnect power.
b. Replace the main control.
c. Reassemble all parts and panels.
d. Plug in washer or reconnect power. Calibrate washer and perform Automatic Test to verify repair.

Here's the control board for your model:
Control Board W11116590


Here's the shift actuator for your model:
W10913953 Actuator


Video Included in part link.

Jake
 

Attachments

  • Tech Sheet - W10740624 - Rev B.pdf
    2.9 MB · Views: 49
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