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Whirlpool washer WTW5000DW1 only fills with hot water

Jlyn17

Premium Member
Joined
Mar 2, 2021
Messages
2
Location
Paducah KY
Model Number
WTW5000DW1
Brand
Whirlpool
Age
1-5 years
My Whirlpool washer is not giving me cold water, no matter what I do. It’s about 5 years old, and I just got it a couple of months ago. The previous owners said they didn’t have any issues but didn’t use it often.
The water hoses are new and unblocked. They also aren’t backwards. Even when I shut off the hot water supply, the water still comes out hot. I can see the cold water line jump when the water releases, and I can feel the hose get cold. However by the time it comes out into the washer it’s at least warm, sometimes hot. I’ve tried every setting combination I can think of, and it still comes out hot every time.
 

Jlyn17

Premium Member
Joined
Mar 2, 2021
Messages
2
Location
Paducah KY
I’ve tried that as well. Hot wash comes out hot, and cold wash comes out hot. Even with the hot water supply shut off.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,332
Location
Murray, Utah 84107, United States
OK, you need to call a plumber and have them check the water supply lines. It sounds like you have two hot water faucets instead of cold and hot faucets.
 
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