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FIXED Whirlpool Washer WTW5000DW3 Agitator won't work

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Macksjaxon22

Member
Joined
Sep 15, 2021
Messages
1
Location
Texas
Model Number
WTW5000DW3
Brand
Whirlpool
Age
Less than 1 year
 

Jake

Appliance Tech - Admin
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Messages
125,620
Location
McMullen Valley, Arizona
The video is not working, upload the video to Youtube and post the Youtube link here. Or share your video per Google Drive, Dropbox, or Microsoft OneDrive and post the share link here.

Jake
 

MacksJaxon

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Sep 16, 2021
Messages
3
Location
Texas
I had to make a new account for some reason the other one got messed up here's the link to that video.
 

Jake

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Thanks, I see the video clear now.:)

Usually it's the shift actuator that is the culprit when that happens.(there are videos in the FIXED threads)



Your model uses the exact same shift actuator:
W10913953 Actuator


There is a video in the shift actuator part link that shows you how to replace it.

Let us know how it goes after you replace it.

Jake
 

Jake

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Wait, I just noticed you posted the age of your washer as less than 1 year old, if that's true you still have full warranty on it from Whirlpool, Contact Whirlpool and they will replace the shift actuator free of charge.

Jake
 

MacksJaxon

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Location
Texas
So we'd have a warranty through whirlpool even if we bought it at a local store like Lowe's?
 

Jake

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That is correct.:)

Contact Whirlpool at 1-866-698-2538 and they will send a tech. out to fix it for NO CHARGE in the 1st year of ownership.

Let us know how it goes.

Jake
 

Jake

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Excellent @MacksJaxon glad to hear the new shift actuator fixed it.(y)

Thanks for the update!

Jake
 
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